Accountabilities
Role and Responsibilities: Business Process and Operational Excellence
• Adhere to follow FUJIFILM Business Innovation transition and project management.
• Meets assigned targets for profitable sales growth in assigned product lines, market areas, assigned geography or account base.
• Take a solution products responsibility (maybe cross-functional, cross-organization, cross-service, involving 3rd parties) to propose and/or delivery to the customer.
• To analyse and to qualify requirements from customer and to propose solution that meet the customer’s business requirements.
• Solution presentation and documentation to customer.
• Work with customer and FB teams (delivery management, delivery manager, staffing, infrastructure/tools, etc.) to handover and manage projects on schedule, within budget and with a high level of customer satisfaction.
• Participates in technical discovery, kick-off meetings with customers.
• Responsible to resolve and/or to propose acceptable solutions for technical issues faced during proposing and delivery of solutions/services.
• Drive strategies to minimize problems related to proposed solutions.
• Manage and deploy POC to customer, responsible for managing quality, delivery time, cost of project and leading them to success.
• Performs other duties as assigned.
Position Knowledge and Capabilities
• A detailed technical and customer-relevant understanding of all solutions provided
• Ability to engage internal and external customers quickly and professionally to deliver a superlative customer experience
• Strong customer management skills
• Continuously develop and maintain excellent skills within the business solutions domain in FBVN.
• Ability of utilizing common language and a communication style tailored to the receiver’s level of understanding
• Strong communication skills – spoken, written and presentation.
• Strong analytical and problem-solving skills
• English fluently – speaking, listening, and writing
Professional Experience
• Min 1 years of experience in IT environment
• Min 1 years of experience in working as pre/post-sales role
• Experience in working in a business-to-business, large/strategic customer segment… is preferred
• Knowledge of general Computer Network, Operating Systems, Virtualization
Nice to Have Experience:
• Management, implement, configuration, support of DMS/ECM, ERP, CRM, RPA
Education/Academic Qualifications
• Bachelor’s degree in Computer Science, or a related field, or equivalent experience
• Relevant technology certifications
Why You’ll Love Working Here
1. Salary and Benefits
• Attractive salary package: Competitive salary aligned with your skills and experience, 13th-month salary, performance bonus, annual salary review and others allowance depend on position.
• Health insurance 100% covered by the company, annual health check-up.
• Full package: Full government social, health and unemployment insurance.
• Special bonus for personal events such as wedding, family condolence, birthday, or welcoming a newborn.
• Paid leave: 12 - 21 days per year, increasing leave days based on your tenure.
2. Working Environment
• Work schedule: Monday to Friday - 40 working hours per week and flexible working time apply based on position.
• Work in a vibrant English-speaking environment, with exciting global opportunities and partnerships with international experts.
• Collaborate with a dynamic, multicultural team spanning regions like Japan, Korea, Taiwan, etc., fostering creativity, innovation, and professional growth.
• Regular company trip, exciting team-building activities, and quarterly events to foster team spirit.
Privacy:
Personal data provided to FUJIFILM Business Innovation Vietnam will be collected and used to consider potential future employment opportunity with us. By applying for this position, you agree that you have read, fully understood and agree with respective FUJIFILM Business Innovation Vietnam's Privacy Policy (https://www.fujifilm.com/fbvn/en/privacy-policy).
Skills Required
- Detailed technical and customer-relevant understanding of all solutions provided
- Ability to engage internal and external customers quickly and professionally
- Strong customer management skills
- Continuously develop and maintain excellent skills within the business solutions domain
- Ability to use common language and tailor communication to the receiver's level of understanding
- Strong communication skills (spoken, written, presentation)
- Strong analytical and problem-solving skills
- English fluently - speaking, listening, and writing
- Minimum 1 year experience in IT environment
- Minimum 1 year experience in pre/post-sales role
- Experience in business-to-business, large/strategic customer segment
- Knowledge of general computer networks, operating systems, virtualization
- Management, implementation, configuration, support of DMS/ECM, ERP, CRM, RPA
- Bachelor's degree in Computer Science or related field or equivalent experience
- Relevant technology certifications
What We Do
Fujifilm has been evolving and transforming for more than 80 years. Building from our legacy of innovation in photographic film, today's Fujifilm is a technology company impacting the fields of healthcare, materials, business innovation and imaging. We will continue creating value from innovation, leveraging our advanced and unique technologies to solve social changes. We will never stop building our experience and expertise to transform ourselves and the world. To ensure a positive and respectful environment for all, we have established the community guidelines for participation: https://www.fujifilm.com/de/en/socialmedia/policy
