REQUIREMENTS:
Campaign Leadership:
- Lead the day-to-day campaign execution for one of the MY, SG, or HK ventures, including detailed planning, layout coordination, and end-to-end campaign execution.
- Ensure all campaigns are aligned with the company’s overall marketing strategy, business objectives, and brand direction.
- Lead the development of trends, new arrivals, and sustainability-related non-tactical portfolios, planning and executing campaigns that align with seasonal trends and business priorities across Malaysia, Singapore, and Hong Kong.
- Manage luxury brand and category campaigns, working closely with cross-functional stakeholders to ensure smooth planning, execution, and performance delivery.
- Coordinate with cross-functional teams to ensure seamless campaign execution, timely delivery, and alignment with business goals.
Team Management:
- Lead, mentor, and develop a small team responsible for daily campaign execution and operational tasks.
- Delegate tasks effectively, ensuring clear ownership, accountability, and understanding of roles and responsibilities.
- Provide guidance and support to team members to help them perform effectively and contribute to a high-performing, collaborative work environment.
Performance Reporting:
- Prepare and present performance reports for key campaigns, providing clear analysis of campaign results, key learnings, and actionable recommendations.
- Monitor and analyze campaign metrics to evaluate campaign effectiveness and identify areas for improvement.
- Apply data-driven insights to refine campaign strategies, optimize execution, and support future planning.
Stakeholder Communication:
- Serve as the main point of contact for campaign-related communication with internal teams, regional stakeholders, external partners, and vendors.
- Keep stakeholders updated on campaign progress, challenges, and outcomes, ensuring clear communication and alignment throughout the campaign cycle.
- Facilitate effective collaboration across teams to ensure timely execution and smooth campaign delivery.
Market Analysis and Strategy Development:
- Stay updated on industry trends, market conditions, seasonal trends, and competitor activities to support campaign planning and strategy development.
- Apply market insights to campaign strategies to ensure campaigns remain relevant, competitive, and aligned with customer demand.
- Collaborate with regional and local teams to understand market nuances and tailor campaigns to the needs of each market.
QUALIFICATIONS:
- Bachelor’s degree in Marketing, Business, Communications, or a related field. A Master’s degree is a plus.
- Minimum 2–3 years of experience in e-commerce marketing, campaign management, or digital marketing, preferably within the fashion, retail, or lifestyle industry.
- Proactive, organized, and solution-oriented, with a strong sense of ownership and accountability.
- Experience in planning and executing e-commerce campaigns across multiple markets or regions is preferred.
- Strong project management skills, with the ability to manage multiple campaigns, timelines, and stakeholders simultaneously.
- Strong attention to detail, with the ability to ensure campaign accuracy across multiple touchpoints.
- Strong communication and stakeholder management skills, with the ability to work effectively across internal and external teams.
- Good analytical skills, with experience in campaign reporting, performance tracking, and using insights to improve results.
- Leadership experience or experience guiding junior team members is preferred.
- Ability to work in a fast-paced environment and adapt quickly to changing business priorities.
- Fluency in English is preferred.
The ZALORA Story
ZALORA is Asia’s leading online fashion, beauty, and lifestyle destination, and part of Global Fashion Group. As one of the region’s pioneering large-scale e-commerce platforms, ZALORA has established a strong presence across Southeast Asia, with key markets in Singapore, Indonesia, Malaysia, the Philippines, and Hong Kong, and receives over 50 million visits monthly.
ZALORA does not accept resumes or candidate submissions from third parties for any position, whether advertised or otherwise, unless ZALORA has entered into a valid written agreement with such third party and has expressly requested candidate referrals.
Any third party that submits unsolicited candidate information, resumes, or profiles without prior written authorization from ZALORA agrees that it has no entitlement to any placement fee, referral fee, or other compensation, even if the candidate is later hired or engaged by ZALORA or Global Fashion Group.
Consent Disclaimer
By submitting your application for this role, you consent to ZALORA collecting, using, processing, and disclosing the personal data contained in your application and any supporting documents for recruitment-related purposes, including assessing and evaluating your suitability for the present role and for other positions and career opportunities within ZALORA. Your personal data may be shared within the ZALORA Group and with authorized third-party service providers on a need-to-know basis for these purposes.
Where applicable, your personal data may also be stored or processed on systems or servers operated by ZALORA’s service providers, including providers located outside the jurisdiction in which your data was collected. You may request access to or correction of your personal data held by ZALORA by contacting the relevant ZALORA contact point or Data Protection Officer.
Skills Required
- Bachelor's degree in Marketing, Business, Communications, or related field
- Master's degree
- Minimum 2-3 years of experience in e-commerce marketing, campaign management, or digital marketing
- Experience within fashion, retail, or lifestyle industry
- Proactive, organized, solution-oriented with strong ownership and accountability
- Experience planning and executing e-commerce campaigns across multiple markets or regions
- Strong project management skills to manage multiple campaigns, timelines, and stakeholders
- Strong attention to detail to ensure campaign accuracy across multiple touchpoints
- Strong communication and stakeholder management skills
- Good analytical skills with experience in campaign reporting and performance tracking
- Leadership experience or experience guiding junior team members
- Ability to work in a fast-paced environment and adapt quickly to changing priorities
- Fluency in English
What We Do
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million monthly visits. With an extensive collection of top international and local brands, ZALORA is a curated platform, featuring all the things shoppers love in one place. Customers can discover authentic products from over 3000 brands across categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, including essentials and home & living products. As a customer-first brand, ZALORA is powered by a team of committed innovators, providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical service, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. ZALORA provides up to 30-day free returns and free delivery after a certain spend. ZALORA continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback programme. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, Complete the Look and Get the Look feature! ZALORA prides itself to be an industry enabler through innovations like our data analytics platform, TRENDER, that provides brand partners valuable insights and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, allowing brand partners to consolidate their stocks in ZALORA’s e-fulfillment centres. Putting the customers and brand partners at the centre of our innovation, ZALORA is the online destination that connects everyone to the limitless world of e-commerce.









