Our Senior Executive, Learning & Development supports the design, implementation, and delivery of learning programs that develop employee competencies, strengthen leadership capabilities, and foster a culture of innovation and continuous learning. This role also supports employee engagement surveys, including administering surveys and analyzing survey results.
Responsibilities:
Learning Needs Analysis & Program Support
- Assist in conducting learning needs assessments with HRBPs and managers, focusing on leadership development and AI upskilling programs.
- Support identification of skill gaps and recommend learning interventions to address business needs.
- Ensure programs are aligned with talent development frameworks and organizational culture objectives.
Program Design & Development
- Assist in developing leadership development programs, AI-focused training, and initiatives that promote desired behaviors and culture.
- Support the creation of engaging learning content, workshops, and digital modules for employees across levels.
- Ensure learning policies and materials are relevant, up-to-date, and aligned with business needs.
Learning Delivery & Coordination
- Coordinate internal and external learning initiatives, including workshops, coaching sessions, webinars, and digital learning platforms.
- Handle logistics, communications, and resources to ensure smooth program execution.
- Assist in tracking learning effectiveness, including leadership and AI programs.
- Prepare and deliver reports and dashboards highlighting participation, satisfaction, and learning impact.
Employee Engagement Support
- Assist in administering Employee Engagement Surveys (EES) and other feedback initiatives.
- Collect, consolidate, and analyze survey data to identify trends and insights.
- Support preparation of reporting templates and dashboards for the Senior Management Team.
- Collaborate with HR business partners to recommend interventions based on survey results to strengthen culture, engagement, and organizational performance.
Qualifications :
- Bachelor’s degree in Human Resources, Education, Business, or a related field.
- 2 to 4 years of experience in Learning & Development or talent development programs.
- Strong organizational and project coordination skills.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Analytical mindset with ability to interpret engagement data and measure program effectiveness.
- Experience with e-learning platforms, LMS systems, or digital learning tools is a plus.
- Detail-oriented, proactive, and capable of managing multiple initiatives simultaneously.
What We Offer
- Leadership Impact: Support programs that develop our future leaders and talent.
- Digital & AI Upskilling: Exposure to AI-focused learning initiatives and emerging technologies.
- Culture & Engagement: Contribute to shaping organizational culture, employee engagement, and innovation.
- Professional Growth: Opportunities to work on meaningful L&D and engagement projects across Southeast Asia
- Work-Life Balance: Flexible work arrangements to support work-life balance. Currently, we allow employees to work 3 days in the office and 2 days from home.
Inclusive Culture: A collaborative environment that values teamwork, innovation, and diverse perspectives.
The ZALORA Story
ZALORA is Asia’s Online Fashion Destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia, the Philippines, Hong Kong and. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA offers an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA is the online shopping destination with endless fashion possibilities.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
Top Skills
What We Do
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million monthly visits.
With an extensive collection of top international and local brands, ZALORA is a curated platform, featuring all the things shoppers love in one place. Customers can discover authentic products from over 3000 brands across categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, including essentials and home & living products.
As a customer-first brand, ZALORA is powered by a team of committed innovators, providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical service, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. ZALORA provides up to 30-day free returns and free delivery after a certain spend. ZALORA continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback programme. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, Complete the Look and Get the Look feature!
ZALORA prides itself to be an industry enabler through innovations like our data analytics platform, TRENDER, that provides brand partners valuable insights and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, allowing brand partners to consolidate their stocks in ZALORA’s e-fulfillment centres.
Putting the customers and brand partners at the centre of our innovation, ZALORA is the online destination that connects everyone to the limitless world of e-commerce.
