Senior Executive - Knowledge Management

Posted 2 Months Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
Hybrid
Senior level
Information Technology • Database • Consulting
The Role
Administer pursuit and proposal portals and SharePoint sites: review and categorize bidder notifications, build daily reports, upload and archive documents, maintain user lists, reconcile orders, and assist with content projects.
Summary Generated by Built In

The TAP Admin, Pursuits & Proposals Support, is responsible for the administration of portals, including one that compiles content from all Canadian bidder sites, as well as uploading content onto various other portals for the National Pursuits & Proposals team.

Responsibilities

PRIMARY JOB RESPONSIBILITIES:

  • Portal
    • Review notifications issued by the various bidders daily
    • Categorize per industry and service line
    • Build the daily report, including a thorough review
    • Post on the portal at a specific time
    • Maintain a current list of users
    • Reconcile orders with cost centers
  • Pursuits and Proposals Portal, SharePoint Collaboration Site and Server
    • Upload documents as per weekly maintenance
    • File proposals as per archiving process
  • Content-related Projects
    • Assist as required
Qualifications

Personal Effectiveness

  • Self-starter who is willing to take initiative and to learn
  • Detailed oriented and consistent in applying processes
  • Strong interpersonal skills and collaborative nature
  • Good communication skills, both oral and written
  • Capable of delivering quality work in short timeframes

Client Service

  • Solid experience focusing on providing exceptional client service
  • Can do attitude

Technical Expertise

  • Strong organizational skills
  • Proficient in Excel
  • Mastery of the English language
  • Understanding of Financial Services/Big Four business and environment an asset

Education

  • Bachelor’s Degree

Skills Required

  • Bachelor's Degree
  • Proficient in Microsoft Excel
  • Experience administering portals and SharePoint Collaboration Sites/Servers
  • Strong organizational skills
  • Attention to detail and consistent process application
  • Strong interpersonal and written/oral communication skills
  • Experience providing client service
  • Self-starter able to take initiative and work to short timeframes
  • Understanding of Financial Services/Big Four environments
  • Mastery of the English language
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The Company
HQ: New York, NY
30,246 Employees
Year Founded: 1999

What We Do

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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