Senior Executive II - Operations

Level Description ‘Management’ Leveling Guide consists of jobs with the responsibility, accountability, and decision-making authority to develop and implement strategies, initiatives, policies, and programs. The labels of Supervisor, Manager, Director, etc., are not limited to a distinct level (i.e., not all Senior Managers are level XX)– these are rough guidelines/indicators and not strictly assigned to a level. Market Summary Leads efforts to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources. Directs operations' review of cost and service structures, productivity measures and delivery methods to achieve return on investment, including program and project management. Impact • Day-to-day supervision of a combination of support/technician and professional staff. • Implements policies and strategies for short-term results (1 year or less and/or emphasis on supervision of a shift or component of a project) to support the execution of relevant area of business. Communication • Responsible for building and maintaining relationships with internal and external stakeholders; depending on role, would also include clients, patients and their families. • Presents specialist and technical information to customers, clients, staff, and occasionally senior managers using a variety of communication styles. Innovation • Identifies ideas and implements changes and improvements to working processes within own unit. • Problems require a reasonable degree of interpretation outside established processes and procedures. Knowledge • Problems faced may be difficult but typically are not complex. • Broader knowledge and understanding of procedures and solid financial, commercial and/or clinical knowledge, understanding of roles, systems. Impacts actions on the efficiency of the area of responsibility, which is attained through advanced education and some professional experience (approximately 2-4 years).

Level Description ‘Management’ Leveling Guide consists of jobs with the responsibility, accountability, and decision-making authority to develop and implement strategies, initiatives, policies, and programs. The labels of Supervisor, Manager, Director, etc., are not limited to a distinct level (i.e., not all Senior Managers are level XX)– these are rough guidelines/indicators and not strictly assigned to a level. Market Summary Leads efforts to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources. Directs operations' review of cost and service structures, productivity measures and delivery methods to achieve return on investment, including program and project management. Impact • Day-to-day supervision of a combination of support/technician and professional staff. • Implements policies and strategies for short-term results (1 year or less and/or emphasis on supervision of a shift or component of a project) to support the execution of relevant area of business. Communication • Responsible for building and maintaining relationships with internal and external stakeholders; depending on role, would also include clients, patients and their families. • Presents specialist and technical information to customers, clients, staff, and occasionally senior managers using a variety of communication styles. Innovation • Identifies ideas and implements changes and improvements to working processes within own unit. • Problems require a reasonable degree of interpretation outside established processes and procedures. Knowledge • Problems faced may be difficult but typically are not complex. • Broader knowledge and understanding of procedures and solid financial, commercial and/or clinical knowledge, understanding of roles, systems. Impacts actions on the efficiency of the area of responsibility, which is attained through advanced education and some professional experience (approximately 2-4 years).