Senior Executive - HR Operations

Who we are

Arcadia is the technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.

In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we’re thinking even bigger. We have launched Arc, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.

Tackling one of the world’s biggest challenges requires out-of-the-box thinking & diverse perspectives. We’re building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia! Visit www.arcadia.com.

HQ: Washington, DC

>$1B Valuation; >$500M of Capital raised since inception

Position Overview:

As an HR Operations Senior Executive, you will play a critical role in overseeing and managing the HR operations function within the organization. This position requires a high level of HR knowledge and expertise to ensure the smooth execution of HR processes, compliance with policies and regulations, and efficient delivery of HR services. You will collaborate with cross-functional teams, HR business partners, and external stakeholders to drive HR operational excellence and support the overall HR strategy. 

Key Responsibilities:

HR Operations Management:

·    Oversee and manage the end-to-end HR operational processes, including but not limited to onboarding, benefits administration, performance management, employee data management, employee relations, and offboarding.

·    Manage the onboarding process, including orientation, training, and development programs.

·    Address employee concerns and resolve disputes through effective communication and conflict resolution.

·    Manage employee relations initiatives such as employee engagement activities, Floor activities, R&R programs, Surveys, and employee connect sessions.

·    Manage the entire monthly payroll activities as a maker/checker and share updates within the SLAs with the respective teams

·    Flexible to work with various stakeholders in terms of payroll, benefits, administration, etc, and ensure transactions are done hassle-free

·    Able to address the employee’s queries and concerns in terms of operations and should resolve them within the SLAs

·    Develop and implement standardized HR policies, procedures, and guidelines to ensure consistency, compliance, and best practices across the organization.

·    Continuously review and improve HR operational processes to enhance efficiency, effectiveness, and user experience.

·    Able to review and plan L&D (Learning and Development) strategies for employee’s career growth.

HR Systems and Data Management:

·    Oversee the management and maintenance of HR information systems (HRIS) and databases, ensuring data accuracy, integrity, and confidentiality.

·    Able to manage employee's queries addressing tool (JIRA) and ensure all queries are addressed with 100% resolution

·    Manage the HR mailbox diligently and respond within the time frame

·    Oversee the regular updates from business and update the HR systems accordingly

·    Ensure clear transactions in all the systems for both on-boarding and off-boarding

·    Collaborate with IT and HRIS vendors to optimize system functionalities, troubleshoot issues, and implement enhancements.

·    Generate HR reports, analytics, and metrics to provide insights and support data-driven decision-making.

Requirements:

●    Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).

●    Minimum of 3 years of experience in HR operations or a related HR function, with progressively increasing responsibilities

●  Experience managing HRIS platforms like Workday and other HR-related systems.

●    Strong knowledge of HR policies, procedures, and best practices

●    Excellent analytical skills with the ability to interpret HR data and metrics.

●    Should have strong knowledge of MS tools

●    Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.

●      Ability to handle sensitive and confidential information with the utmost discretion.

●      Strong problem-solving and decision-making abilities, with a customer-focused mindset.

●      Excellent organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.

Benefits:

• Competitive compensation based on market standards.

• We are working on a hybrid model with remote first policy

• Apart from Fixed Base Salary potential candidates are eligible for following benefits

• Flexible Leave Policy

• Office is in the heart of the city in case you need to step in for any purpose.

• Medical Insurance (1+5 Family Members)

• We provide comprehensive coverage including accident policy and life Insurance.

• Annual performance cycle

• Quarterly team engagement activities and rewards & recognitions

• L&D programs to foster professional growth

• A supportive culture that values diversity, empathy, teamwork, trust, and efficiency

Eliminating carbon footprints, eliminating carbon copies.

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in the United States.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.