Senior Executive - Front Desk

Provides administrative and managerial support to an executive or senior-level manager and drives employee engagement. Plays a vital role in supporting the day-to-day operations of the organization/department as needed.

Key Responsibilities

• Manage executive leader calendar and set up meetings: Coordinate and prioritize SVP’s commitments in coordination with other business leaders.
• Pre and Post meeting: Handle meeting logistics, including preparation, attendance, and follow-up actions. Prepare MOMs for the meetings
• Expense and Supplies Management: Maintain and reconcile the details for all the office expenses and supplies
• Awareness and Information Circulation: To conduct events and publish circulations that create awareness about company policies and upcoming events.
• Event Coordination: Support event engagement team in ensuring smooth conduct of Employee Engagement activities. Ensure that all the logistics are arranged within defined timelines.
• Transport Coordination: To support coordination between the transport team and employees. Support teams in ensuring employees adhere to transport policies and procedures.
• Onboarding Support: To support new hires in onboarding activities and coordinate between different departments to ensure that onboarding of new hires is seamless and in accordance with laid policy.
• Hygiene Check Support: To ensure hygiene adherence of employees in line with company policies such as Dress Code, Workstation Policy, Code of Conduct, IT regulations, Transport Policy, and Badging adherence etc.
• Coordination of guests: Welcome guests by greeting them, organizing the event as per the guest’s calendar, answering or referring inquiries, situating guests in the conference room or other designated area, and offering them tea/coffee/water to make them comfortable while they wait.
• Itinerary Management: Arrange and coordinate travel plans, including flights, accommodations, and detailed itineraries, when needed.
• Expense Reconciliation: To check a keep on expenses and reconcile when needed. Maintain relevant trackers and publish them.
• Coordination between teams: To reach out to teams at periodic intervals to ensure smooth coordination between teams and provide support when necessary.

Education and Experience

• 1+ year in administrative or reception position
• Experience working with upper management a plus
• Experience answering phones and dealing with upset individuals

Preferred Skills

• Strong written and verbal communication skills
• Ability to adapt to changing priorities in a dynamic environment.
• Exceptional organizational, time management, and prioritization skills
• Relationship Building - Ability to effectively build relationships with stakeholders, managers, customers, and co-workers.
• Multi-tasking skills.