Senior Executive, Financial Crime Compliance

The Due Diligence Officer at FCC is responsible for conducting end‑to‑end customer due diligence for high‑net‑worth and retail clients across Private Wealth and Retail. The role covers client onboarding, risk assessments that is in line with AML regulations and internal policies. Key responsibilities include assessing source of wealth and funds, performing PEP and sanctions screening, and ensuring accurate and complete client documentation to mitigate financial crime risk.

The role also supports the Head of Financial Crime Compliance in executing the firm’s financial crime compliance framework, ensuring regulatory compliance through timely identification, assessment, mitigation, escalation, and reporting of financial crime risks. This includes matters related to AML/CFT, counter‑proliferation financing, sanctions, anti‑bribery and corruption, fraud, and FATCA/CRS.

Key Responsibilities

• Support the Team Lead of FCC in managing and addressing regulatory requirements (AML/CFT) in various aspects of the business and operations.
• Provide AML/CDD advisory to the management and business stakeholders e.g., enhanced customer due diligence for high risk customers, sanctions, source of wealth/funds verification,etc
• Oversee the Enhanced Due Diligence AML review of HNW, high risk applications and Retail customers.
• Provide advice to management and business stakeholders on FATCA/CRS requirements.
• Review name screening and transaction monitoring alerts escalated by offshore team
• Handle all AML survey/questionnaire as required by Regional Office and/or regulators.
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What we are looking for

• At least 5 years of working experience in financial crime compliance within the financial industry (preferably insurance).
• An AML qualification such as CAMs, would be advantageous.
   

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].