Job Responsibilities
- Support the S&OP Manager in driving efficient and seamless sales operations across all channels.
- Analyse sales and operational data to uncover trends, performance gaps, and opportunities for improvement or growth.
- Assist in sales planning initiatives to support the expansion of FMCG product distribution.
- Manage and optimize salesman routing to ensure effective coverage, productivity, and cost efficiency across territories.
- Collaborate with internal stakeholders (Sales, Commercial, Supply Chain, Finance) to understand business needs and develop data-driven solutions.
- Provide regular and ad-hoc reporting to Sales and Management teams, delivering clear insights on key performance indicators (KPIs), sales performance, and market trends.
- Maintain and manage sales and operational databases, ensuring data accuracy, consistency, and accessibility across systems.
- Conduct market research and competitor benchmarking to support strategic planning and identify new business opportunities.
- Support the sales team with actionable insights and recommendations to boost performance and enhance customer satisfaction.
- Partner with cross-functional teams to roll out new sales initiatives, monitor their performance, and optimize for maximum impact.
- Manage multiple priorities and deadlines, ensuring timely and high-quality delivery of reports and analytics to stakeholders.
Job Requirements
- Bachelor's Degree in business or any relevant field
- Preferred experience in: Sales support, sales operations, route planning, or data management (FMCG experience preferred).
- Proficient in Excel.
- Knowledge of DMS, DMW/WMS systems is an added advantage.
- Action oriented - the role will be working in a fast paced environment, solving problems within timelines.
- Sense of Ownership / Accountability – Takes full responsibility for assigned tasks, follows through until completion, and proactively addresses issues without needing constant supervision.
- Analytical - the candidate will analyse our operations and lead on improvement and growth.
- Stakeholder Management- the candidate will work an international team and will need to manage stakeholders from diverse backgrounds.
- Comfortable with uncertainty - business needs for supply are always changing, candidate has to be ready to change processes to fit new business needs.
Top Skills
What We Do
Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.
