Senior Executive - Employee Benefit Claims

As a Senior Executive – Employee Benefit Claims (Corporate Insurance & Client Servicing) plays a crucial role in managing employee benefit claims while ensuring a seamless experience for corporate clients. This role involves liaising with clients, insurance providers and third-party administrators (TPAs) to facilitate smooth claim processing, resolve escalations and provide expert guidance on policy coverage. The role requires excellent communication, problem-solving skills and a client-centric approach to enhance customer satisfaction and build long-term relationships.

• Job Title: Senior Executive – Employee Benefit Claims (Corporate Insurance)
  

• Location: Delhi
  

• Employment Type: Full-Time
  

• Experience Required: Minimum 1 year (Corporate Insurance, Client Servicing or Broking experience preferred)
  

• Educational Qualification: Bachelor’s/Master’s degree in Insurance, Finance, Business Administration or a related field
  

• Compensation: Up to INR 4.2 LPA (based on experience and performance)
  

• Process and review employee benefit claims, including Group Health Insurance, Group Term Life Insurance and Group Personal Accident.
  

• Coordinate with Third-Party Administrators (TPAs) and insurance companies for claim processing and approvals.
  

• Track claims and update clients regarding their claim status.
  

• Assist in case of claim escalations, rejections, or disputes.
  

• Act as a point of contact between clients, hospitals and insurance providers.
  

• Educate clients about policy coverage, exclusions, and claim procedures.
  

• Conduct awareness sessions for corporate employees on insurance benefits.
  

• Arrange and attend client meetings at regular intervals.
  

• Organize wellness activities in corporate settings.
  

• Bachelor’s degree in Human Resources, Business Administration or a related field (preferred).
  

• Strong communication and interpersonal skills.
  

• Knowledge of insurance policies, TPA processes and medical terminologies.
  

• Excellent problem-solving and persuasive abilities.
  

• Proficiency in MS Office & Email Writing. 
  

• Ability to handle customer grievances effectively.
  

•  Competitive Compensation – Up to INR 4.2 LPA, based on your expertise and experience.
  
•  Health & Wellness – Comprehensive medical insurance for you and your family, personal accident insurance, and term life insurance.
  
•  Professional Growth – Opportunities to lead junior staff and take on greater responsibilities.
  
•  Supportive Work Environment – A collaborative culture focused on continuous improvement, innovation, and knowledge sharing.
  
•  Inclusive Culture – A diverse workplace committed to equality, respect and career advancement for all employees.