Job Description
OVERVIEW:
Location: Don Mueang International Airport
Department: Inflight Services Department
Entity: Thai AirAsia X
Status: Full-time
YOUR ROLE AS A SENIOR EXECUTIVE, DEMAND PLANNING & BUSINESS ANALYST
In this role, you manage demand forecasting, inventory planning, and business analysis to ensure optimal product availability, efficient inventory utilization, and smooth inflight operations, while also promoting AirAsia’s internal culture, maintaining governance transparency, and strengthening AirAsia’s brand image.
WHAT YOU’LL CHAMPION:
Track aging stock and product shortages, creating clear action plans with the buying team to clear old items and restock on time.
Align product forecasts and flight meal distribution with passenger numbers, sales goals, and planned promotions to hit revenue targets.
Analyze financial risks to guide restock decisions, handle purchase requisitions for all item categories, and advise on launching new products.
Work closely with flight operations and external caterers to manage schedule changes, send meal order notices, and ensure correct on-board meal loading.
Keep item records (SKUs) updated and build regular reports on passenger loads, pre-booked meals, sales trends, and food wastage or shortages.
Fix demand-related issues quickly, share best practices, and guide demand planners across other regional teams.
WHO YOU ARE:
Bachelor's Degree in Business Administration, Logistics & Supply Chain Management, or other related fields.
Minimum 2 - 3 years of working experience preferably in Retail / E-Commerce demand planning, analytics, or buying/merchandising. Prior experience as a business analyst within the aviation or airline catering industry is highly preferred.
Agile all-rounder with excellent business acumen, comfortable working with ambiguity, adaptable to strategy and directional changes, with a continuous focus on driving results.
Demonstrates a result-driven approach and a team player mindset, as well as a strong willingness to learn and an understanding of data and analytical skills.
Possesses strong communication skills in English, both spoken and written.
Proficient in computer literacy (Google WorkSpace, MS Office Suite).
WHERE YOU’LL GO:
Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars.
Based on your performance and contribution in this role, you’ll grow into an Assistant Manager or even a Managerial position with broader oversight of operational scope. Additionally, you can expand your career path into Food & Beverage (F&B) or FMCG industries.
WHAT YOU’LL ENJOY:
Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
A unique Allstar culture like no other
OUR HIRING PROCESS:
Application Review and Skills Match
Interview & Assessment
Background Verification
Offer Process
GET TO KNOW AIRASIA :
AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.
GET TO KNOW US:
Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you).
Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.
Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.
If you wish to review how we handle and protect your personal data, please review our Privacy Notice for Candidates. By clicking “Apply Now” you agree to our Privacy Notice for Candidates.
https://privacy.thaiairasia.co.th/Candidate_Privacy_XJ.html
Skills Required
- Bachelor’s degree in Business Administration, Logistics and Supply Chain Management, or a related field
- 2–3 years of work experience, preferably in retail or e-commerce demand planning, analytics, buying, or merchandising
- Business analyst experience in aviation or airline catering
- Strong business acumen and ability to work effectively with ambiguity and changing strategies
- Result-driven approach and team-player mindset
- Understanding of data and analytical skills
- Strong spoken and written English communication skills
- Computer literacy and proficiency with Google Workspace and Microsoft Office Suite
What We Do
It all starts here. 23 years ago, a dream took flight - shaping and forever changing the travel industry in Asia. The idea was simple: Make flying affordable for everyone. We made that dream happen. We started an airline in 2001. Today, we’ve evolved to become something much bigger. We’re now a world-class brand, a leading Asean airline, a digital travel and lifestyle platform; and we’re not stopping. If you’re passionate about connecting people and transforming lives, we want you onboard. When it comes to your career, your Allstar journey will be an adventure. Find your dream career destination with us
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