Senior Executive, Commercial

Posted 2 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
5-7 Years Experience
Information Technology
The Role
The Senior Executive, Commercial will be responsible for making outbound calls, reaching out to decision-makers, hitting set KPIs, and meeting daily productivity goals in a telesales role. Must be fluent in Tagalog and English, comfortable with digital communication tools, and have strong communication and problem-solving skills.
Summary Generated by Built In

Company Description

Central Operations was born in 2017 and is the backbone operations for foodpanda in APAC. We are around 1,800 employees internally and more than 4,000 outsourced employees supporting 11 different countries and in their respective languages. Today we start our journey to become a Center of Excellence by the end of 2022 and we would like YOU to Join us!. To know us better, check -out this video https://bit.ly/3KOHSEI

Job Description

WHAT YOU WILL OWN:
While leads are provided, you will be expected to:
● Have the ability to sell on the phone as second nature. 
● Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business. 
● Be sales-minded and resourceful to hit set KPIs. 
● Meet requirements in the areas of documentation accuracy, partner approval and systems processing. 
● Meet the expected daily productivity in terms of number of calls and sales 
● Keep records of calls and sales and note useful information in an organized fashion. 
● A knack for objection handling, persuasiveness, instilling urgency and acting in a fast-paced fashion. 
● Problem solving comes as second nature; constantly striving to provide solutions which are in-sync to company offers. 
● Constantly excelling in meeting and exceeding KPI elements set by the company. .

Qualifications

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.
● As this is a 100% telesales role, the incumbent must be comfortable to make outbound calls via digital communication 
tools and be on the phone over extended periods of time. 
● Able to communicate in Tagalog and English effectively
● Previous telesales experience is not necessary but is an added advantage. 
● Comfortable in working with online business tools such as Google applications. Experience with Salesforce a plus,but not 
mandatory
● A proficient communicator with a consultative sale driven approach. 
● A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn. 
● Fast learner and able to adapt quickly to constant changes in operational processes

The Company
Berlin
32,902 Employees
On-site Workplace

What We Do

As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

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