Senior Executive Assistant

Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care.

We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers and peer recovery specialists—who deliver personalized treatment, including medication-assisted treatment (MAT) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most.

Named by Fortune as one of the Best Workplaces in Healthcare, Boulder fosters a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward.

About this role

A highly-organized and proactive Senior Executive Assistant supports Boulder Care’s Founder /  CEO, COO, and the broader executive leadership team. This role manages complex scheduling, coordinates travel, handles personal and professional to-dos for key executives, and executes the logistics of leadership offsites and company gatherings. The Senior EA thrives in a fast-paced, dynamic environment, building and leveraging trusted relationships across the company and with key company stakeholders (e.g., Board and investor offices). They also communicate with polish and discretion, and enable key executives to operate with the least logistical and scheduling friction.

Executive Calendar Management (20%)

• Own and optimize complex, dynamic personal and professional calendar for the CEO, COO
• Prioritize high-impact meetings, manage scheduling conflicts, and anticipate needs
• Coordinate internal and external meetings, including board meetings and investor touch points

Travel Planning & Coordination (10%)

• Plan and book professional (and some personal)å domestic and international travel for the CEO, COO, Chief Legal Officer and for all SVP+ level executives 
• Prepare detailed itineraries and ensure seamless logistics (flights, accommodations, ground transportation, dining, etc.)
• Proactively handle last-minute changes and travel disruptions

Operational & Administrative Support (10%)

• Assist with expense reporting and invoice approvals for the CEO, COO and Chief Legal Officer 
• Maintain confidentiality and exercise judgment on sensitive matters
• Identify and improve inefficiencies in executive workflows and administrative processes

Inbox & Communication Support (10%)

• Help triage and respond to high-priority emails
• Draft, edit, and review written communications for clarity and tone
• Interface with internal and external stakeholders with discretion and professionalism

Team Off-sites & Company Events (15%)

• Plan, organize, and execute leadership and team gatherings held offsite
• Manage event logistics including budgets, venue sourcing, contract negotiation, agendas, travel arrangements, catering, swag, and AV
• Coordinate with People/Operations team to ensure alignment with broader company culture goals

Meeting Preparation & Follow-Up (10%)

• Prepare agendas, briefing documents, and presentation materials as needed and in collaboration with / at direction of the Chief of Staff
• Track and follow up on key action items and deliverables from CEO and COO meetings
• Support note-taking and executive communication workflows, leveraging tools like Notion, Google Docs, and Google slides

Cross-Functional Collaboration (10%)

• Act as a liaison between the executive office and other departments
• Partner closely with the Chief of Staff 

Facilities Management(10%)

• Support the Office Manager for HQ
• Meet satellite offices needs 

Office Support (5%)
Will support the company business lines by fielding incoming calls as needed. 

What you bring:

• Exceptional written and verbal communication
• Team-focused; effective collaboration. Serves both the team and the customer at a consistently high level
• Demonstrates problem-solving and analytical skills appropriate for the position
• Demonstrates high ethical standards of behavior
• Maintains composure under pressure
• Regularly demonstrates Boulder’s core values (see below)
• Generally makes effective decisions and takes responsibility for their own mistakes
• Takes initiative and demonstrates a high sense of ownership
• Proficiency in key tools (e.g., G-Suite, Slack, Zoom, Notion, travel platforms)
• 5+ years of experience supporting C-level executives

Work environment

• This job operates in an office environment. Requires work out of our Portland office 3-4 days per week (to be determined in partnership with the CEO and COO).
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Home Office Requirements: Boulder teammates working with sensitive information must have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards.

Expected hours of work

This position is a full-time position. Team members may work with their managers to adjust work hours to suit the needs of the position. Team members may be asked to work additional days as work demands require.

Travel

Some travel (~15%) is expected for this position to support the CEO and/or Leadership or team offsite gatherings.

Compensation

The starting pay range for this position is $75,000 - $90,000 annually; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave). 

Some of Boulder’s amazing benefits for regular, full-time employees

• Contribution to meaningful, life-saving work!
• Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families 
• Mental Health Services via insurance coverage, including Talkspace, and EAP for continuous care
• 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
• Sick leave accrued at 1 hr for every 30 hrs paid
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
• 401(k) retirement savings
• Hardware provided to complete your work duties

Our values

• The people we care for always come first
• Our opportunity is also our duty, in service to others
• Share facts to change minds, instill empathy to change hearts
• Move the industry forward: follow the data
• Strong individuals, stronger together
• Boulder Care recognizes the value that lived experience can provide to our organization, community, and patients. Applicants with lived experience and/or training as a peer recovery specialist are encouraged to apply.