Senior Executive Assistant

Posted 3 Hours Ago
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Plano, TX, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supports senior executives by managing complex calendars, domestic and international travel, communications, events, client meetings, office operations, reporting, confidential information, and team expenses. Serves as a liaison among executives, employees, clients, and stakeholders; coordinates priorities, market visits, presentations, and local office needs. Requires strong organization, communication, discretion, technology skills, and flexibility to work outside standard business hours.
Summary Generated by Built In

Demonstrate your proven track record supporting a senior leader in a fast-paced environment. Do you have a proven track record of developing strong partnerships and maximizing efficiency for executive level leaders?  If so, please follow the link and apply to join our team! 


As a Senior Executive Assistant in the Commercial and Investment Bank, you will partner with one or more executives managing demanding and dynamic calendars and complex domestic/international travel. You will be leading the office and managing schedules, leveraging your thought leadership to manage priorities and ensure the efficient use of executives' time.  You will plan and lead large events and Town Halls, maintain critical follow-ups and draft simple communications. You will leverage exceptional communication and organizational skills while partnering with colleagues to maximize client meeting schedules, visit preparation, and client follow up.  You will also be working closely with key stakeholders to plan market visits, large-scale meetings, and presentations.  



Job Responsibilities:


  • Manage and screen all incoming interactions on behalf of the executive, acting as the primary liaison between leadership, staff, clients and external stakeholders
  • Arrange and maintain complex travel plans and itineraries for domestic travel as well as complex international travel
  • Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc.
  • Work closely with key stakeholders to manage priorities and maintain key documents using firm tools such as LLM, Teams and Concur
  • Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
  • Provide site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, always ensuring superior client service
  • Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
  • Maintain confidential data, enforce internal controls, and comply with policies and procedures
  • Support client and other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards
  • Process T&E expense claims for team members. Ensure all policies are followed, and items are processed within provided guidelines. Act as a subject matter experts for policies and procedures


Required qualifications, capabilities and skills:


  • A minimum of 5 years of experience supporting executive level leadership 
  • Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
  • Domestic and International travel planning skills and knowledge
  • Effective interpersonal skills and excellent communication - confident, organized, and clear
  • Fluency in planning complex market visits 
  • Fluency in technology and tools such as LLM to create efficiency and in all Microsoft products such as Excel, PPT and Teams and learns new technologies quickly
  • Willing to work outside business hours as business needs require
  • Discretion and good judgment in confidential situations, and proven experience interacting with all levels in the organization
  • Strong interpersonal, presentation and communication skills
  • Collaborates effectively with colleagues and team members, assisting with projects and tasks as needed

Preferred qualifications, capabilities, and skills

  • Preferred experience as a partner to senior level revenue producers in a sales and financial services environment 
  • Experience supporting at the Managing Director level (or equivalent) or above
  • College degree is a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options. 


About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • At least 5 years of experience supporting executive-level leadership
  • Strong organizational skills and ability to work independently in a demanding, changing, fast-paced environment
  • Domestic and international travel planning experience
  • Effective interpersonal skills and excellent communication
  • Experience planning complex market visits
  • Fluency with LLM tools and Microsoft Excel, PowerPoint, and Teams; ability to learn new technologies quickly
  • Willingness to work outside business hours as business needs require
  • Discretion, sound judgment in confidential situations, and experience interacting across organizational levels
  • Strong interpersonal, presentation, and communication skills
  • Ability to collaborate effectively and assist with projects and tasks
  • Experience partnering with senior-level revenue producers in a sales and financial services environment
  • Experience supporting Managing Director-level executives or above
  • College degree

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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