Senior Executive Assistant - Financial Lines Claims

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Senior Executive Assistant to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

As Senior Executive Assistant, you will employ your advanced skills and significant experience with attention to detail, proactivity, a positive attitude, and sophisticated stakeholder management to anticipate the needs and support day-to-day departmental operations.  This will include heavy calendar management using Microsoft Outlook, booking meetings, and managing workflow to ensure timeliness of meetings, prioritizing and coordinating high volume and ever-changing schedules and priorities with minimal supervision.

• Organize and effectively prioritize daily information flow, communication, and general follow-up

• Act as primary gatekeeper: liaise with clients, internal executives, and external business contacts to establish seamless communication.

• Anticipate the needs and support day-to-day departmental operations including heavy calendar management using Microsoft Outlook, booking meetings, and managing workflow to ensure timeliness of meetings; prioritize and coordinate high volume and ever-changing schedule and priorities

• Plan and coordinate business travel arrangements, including all necessary documentation, book and manage itineraries on a regular basis.

• Compile travel and expense reports

• Take accurate messages from phone, email or verbal instructions and prepare correspondence and take planning actions; accordingly, such correspondence may be of a confidential nature.

• Coordinate all IT issues, including arranging for help desk support and systems related matters.

• Set up new or transfer hires by ensuring all systems and applications needed are up and running on a timely basis.  Assist in off-boarding logistics for departing associates

• Organize team events and assist in team communication under guidance

• Prepare reports and presentations as needed

• Manage supply inventory and supply ordering as necessary.

• Ensure executive distribution and contact lists are up-to-date

What you will need to succeed

• Demonstrated Executive Assistant experience supporting senior level management and management at all levels and across various departments and groups. 

• Skilled at managing complex calendars and coordinating travel arrangements internationally and domestically.

• Must be a self-starter and take initiative, highly proactive and self-disciplined.

• Excellent verbal and written communication skills.

• Proficiency in Microsoft office products – especially Outlook, OneNote PowerPoint and Excel.

• Must have strong interpersonal, organizational skills and be detail oriented.

• Maintain discretion and project professional demeanor - especially under pressure.

• Ability to think strategically to keep the executives on track.

• Tech savvy in order to problem solve.

Ready to make a bigger impact? We look forward to reviewing your application.

For positions based in New York, NY, the base salary range is $43,000-$74,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan.  In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.  This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.  

#LI-SR1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].