Senior Executive Assistant - Chief Information and Technology Officer

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

We are seeking a proactive, highly organized Senior Executive Assistant to provide complex and confidential administrative support to the Chief Information and Technology Officer (CITO). The CITO leads approximately 6,000 employees and serves on the bank's Managing Committee. This role requires sound judgment, discretion, and initiative while managing executive priorities, including calendar management, meeting coordination, stakeholder engagement, and administrative support.

The successful candidate will anticipate needs, assess situations quickly, and partner effectively with executive leadership to ensure the CITO office operates efficiently and effectively. Working closely with other Senior Executive Assistants, this individual will help coordinate key priorities, communications, and deliverables.

Executive Support

• Provide high-level administrative support to the CITO and their leadership team.
• Manage and safeguard highly sensitive and confidential information, exercising exceptional judgment and discretion while supporting executive decision-making, organizational planning, personnel matters, and business operations.
• Manage complex calendars, scheduling priorities, and meeting coordination across multiple stakeholders and time zones.
• Anticipate leadership needs and proactively address scheduling, logistical, and operational challenges.
• Coordinate and manage meeting logistics, including invitations, agendas, presentations, meeting materials, room reservations, catering, and technology requirements.
• Coordinate complex domestic and international travel arrangements, including flights, lodging, ground transportation, and detailed itineraries, ensuring a high level of accuracy, seamless execution, and proactive resolution of scheduling or travel-related issues.
• Prepare and submit expense reports accurately and in a timely manner.
• Serve as a key point of contact for internal and external stakeholders.

Leadership Team & Business Support

• Support leadership meetings, business reviews, operating routines, and business planning activities.
• Coordinate leadership team communications, action item tracking, and follow-up activities to support execution of key priorities.
• Prepare and distribute presentations, reports, organizational materials, and executive communications.
• Partner effectively with leaders, business partners, and administrative professionals across the organization to drive coordination and business effectiveness.
• Support onboarding activities, employee engagement efforts, and organizational initiatives.

Required Qualifications

• High school diploma or equivalent required
• Proven experience providing executive administrative support to executive management in a complex corporate environment.
• Advanced proficiency with Microsoft 365 applications such as Word, Excel, Copilot and PowerPoint.
• Exceptional organizational, planning, and time management skills.
• Demonstrated written and verbal communication skills.
• Proven experience prioritizing multiple responsibilities while maintaining a high degree of accuracy and professionalism.
• Attention to detail and commitment to delivering high-quality work.
• Proven experience exercising sound judgment, maintain confidentiality, and work independently.
• Experience coordinating executive travel, calendar management, meeting planning, and expense reporting.

Preferred Qualifications

• Bachelor’s degree in related field preferred.
• Experience working strategically and collaboratively across departments.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week. 

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.