Senior Evaluations Officer

• Institute for Teaching and Learning Innovation (ITaLI)

• Bring your experience and understanding of the academic quality assurance regulations to join us in this exciting opportunity involving new business process development and systems implementation.

• Be part of a dynamic team that empowers students and makes their voices heard.

• This is a full-time continuing position with salary in the range of $97,268 - $104,348 (HEW 6), plus a generous super allowance of up to 17%.

• Based at our Vibrant St Lucia Campus.

Due to internal career progression within the team, an exciting opportunity has become available for a Senior Evaluation Officer to join UQ's Student Surveys and Evaluations Team (SSET).

The SSET oversees the administration and analysis of student surveys, including Student Evaluation of Course and Teacher (SECaT) and Student Evaluation of Tutor (SETutor).

The Senior Evaluation Coordinator is responsible for preparing, processing and reporting on standard quality assurance instruments including SECaT, SETutor) and the subsequent reporting to the University community. 

Key responsibilities will include:  

• Serve as the primary contact for inquiries regarding Student Evaluations of Course and Teaching policy process, procedure and system issues affecting the survey portal's user experience.

• Contribute to the enhancement of web pages, communications, and system documentation, ensuring up-to-date and accurate information.

• Provide feedback for service improvement and innovative initiatives and cultivate strong relationships with stakeholders.

• Participate language scan and assisting with the analysis of evaluation result data.

• Effectively prioritise tasks and manage time to meet tight and competing deadlines.

• Collaborate with other ITaLI teams and assist in responding to inquiries as necessary.

About You   

• Demonstrated ability to interpret and provide advice on policy, procedures, and guidelines.

• Enthusiasm and a commitment to customer service combined with excellent time management, problem-solving, interpersonal and communication skills and good attention to detail.

• Clear evidence of an enthusiastic approach and taking responsibility for delivering results to set timescales and standards.

• High level competence in data scripting to support others understand and articulate issues surrounding the integration of data from different sources or systems

• Familiarity with record management and data governance protocol and proven ability to handle confidential data and sensitive information.

• Functional knowledge of computer software for statistical reporting and/or Business Objects (Reportal).

• Demonstrated ability in business or data analysis paired with the technical capability to translate key findings into practical solutions or visual reports. (Desirable)

About UQ 

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.   

Enjoy up to 26 weeks paid parental and primary care leave, 17% super, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, and salary packaging. 

For more information about this opportunity, please contact Lizzie Li on [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.   

When you apply, please ensure you upload a resume and cover letter summarising how your background aligns to the ‘About You’ section. Please note that applications received via email will not be accepted. 

Pre-employment checks may include verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.  

 You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.  

We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [email protected] or calling +61 7 3365 2623. 

Applications close Wednesday 9 September at 11.00pm AEST (R-68053).