Senior EUC Engineer (POS and Mobile)

Company Description

Let’s create a more sociable future together

At Endeavour, we’re totally into what we do. With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, we love to bring people together. Together we share our passion for our products and industry; it’s what inspires us to dream big, and continue to create new experiences for our customers and teams across Australia. If you thrive on positive energy, we want to meet you!

Job Description

• Be uniquely you, come as you are
• Bring your passion and feel the energy 
• Hybrid/ Flexible working

A Senior EUC (End User Compute) Engineer POS and Mobile play a pivotal role in designing, implementing, and maintaining the organization's server, virtualization, Microsoft ecosystem. This role encompasses several key responsibilities and objectives, including:

Sound good? Read on.

Here is a taster of what you can expect in this role:

• Designing, implementing, and maintaining EUC devices and associated management systems infrastructure to align with business objectives.

• Providing technical expertise in systems technologies and adept problem-solving skills.

• Ensuring high availability, reliability, and security of the systems operating environment.

• Designing and implementing systems infrastructure solutions aligned with business requirements and industry best practices.

• Implement and maintain printer services, including - Printer Server, Cloud Print, On Click printing services, Printer management

• Implement and maintain handheld device, device management and integration solutions in support of retail outlets and customer services.

• Implement and maintain windows workstation SOE and associated deployment and management tools - eg Intune, SCCM

• Troubleshooting complex systems issues and providing escalated support.

• Mentoring junior engineers and contributing to continuous improvement efforts.

• Effectively communicating technical information to non-technical stakeholders.

• Staying updated on industry trends and recommending systems enhancements.

• Delivering high-quality systems services and ensuring customer satisfaction.

• Optimizing systems performance and scalability.

• Documenting configurations and procedures.

• Transitioning technologies from delivery to operations.

Qualifications

Now let’s talk about you: 

• 5+ years experience in EUC engineering roles.

• Expertise across multiple EUC systems technologies, including Workstations, Printers and handheld devices.

• Expertise is packaging and deployment processes for workstation and handheld devices (Android, IOS)

• Expertise across multiple systems technologies, including on-premises devices, management systems, Automated deployment systems. Microsoft Autopilot, Intune and SCCM. Android Device and Aiwatch. Integration is EUC systems with MS AD.

• Experience in implementing device management and patch management systems and processes.

• Experience and thorough understanding of ITSM and ITIL processes such as change management, incident management, and configuration management.

• Strong understanding of systems concepts and protocols.

• Experience with systems security measures.

• Proficiency in systems monitoring and management tools (e.g., Dynatrace, ServiceNow).

• Excellent problem-solving and troubleshooting skills.

• Effective communication and teamwork abilities.

• Hands-on experience with systems design and implementation.

• Project management and organizational skills.

The benefits are good too! 

• We offer flexible working in every sense
• An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
• Monthly meeting-free days 
• Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

Additional Information

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup