The Role
Own the technical lifecycle of Epicor Kinetic ERP and integrated systems across architecture, environments, SQL Server, integrations, security, releases, recovery, reporting, and rollouts. Lead incident resolution, vendor escalation, cutovers, hypercare, compliance, validation, and change control in a regulated manufacturing environment. Coordinate multi-site operations, project plans, risk logs, business-IT alignment, and after-hours support during critical periods.
Summary Generated by Built In
Own the full technical lifecycle of Epicor Kinetic ERP and its integrated estate (including MES and related systems). Act as the technical owner and primary business–IT bridge across architecture, environments (LIVE/TEST/DEV), SQL Server health, integrations, security, releases, monitoring, backups and recovery, and new module/site/entity rollouts. Ensure the platform remains scalable, controlled, and compliant with business rules and regulated processes. Support dual sites across time zones, with occasional travel and after-hours availability for cutovers, hypercare, and month-end.
ERP Architecture & Technical Ownership
- Define and maintain the global Epicor Kinetic roadmap, standards, configuration, and technical specifications.
- Provide technical leadership and final escalation for complex issues.
- Drive integrations and ensure architectural integrity across the estate.
Platform, Server & Environment Management
- Manage LIVE/TEST/DEV environments, SQL Server, services, scheduled processes, patches, and upgrades.
- Maintain deployment registers, availability, performance, and recovery planning.
Integrations, Security & Controlled Change
- Own APIs/interfaces with finance, banking, tax, shipping, CRM, data, and manufacturing systems.
- Manage privileged security, change/release/rollback procedures, and controlled deployments.
Data, MDM, Reporting & BI
- Support MDM on data models, DMT, and migration.
- Support Data Architects and BI on BAQs, SSRS, extracts, lineage, and troubleshooting.
- Own ERP-side reports, labels, Certificates of Analysis (CofA), and print routing.
Incident, Rollout & Compliance
- Deliver L2/L3 resolution, root-cause analysis, and vendor escalation.
- Lead cutovers and hypercare.
- Protect traceability, label/CofA integrity, financial posting rules, CSV validation evidence, and change control.
Project Management
- Own plans, timelines, RAID logs, decision logs, and steering reporting.
- Ensure named owners for all workstreams.
Regulated Systems
- Apply CSV, change control, and audit support within a manufacturing environment (ISO 13485, GMP, or equivalent).
Requirements
Skills Required
- 7+ years in a comparable ERP technical ownership role
- Degree or diploma in IT or Systems, or equivalent experience
- Hands-on Epicor Kinetic implementation, administration, and support
- Business process knowledge across finance, supply chain, manufacturing, and HR
- Data mapping and transformation experience
- Integrations and middleware experience
- Project management experience covering scope, timelines, and risk
- Change management and vendor collaboration experience
- Regulated manufacturing experience, including CSV, validation, traceability, labels, certificates of analysis, and audits
- Experience with multi-site and multi-company ERP environments, intercompany processes, and multiple time zones
- Finance literacy covering posting rules, month-end, bank and tax integrations, and reconciliations
- SQL Server administration, including backups, recovery, and maintenance
- REST and OData integrations and API troubleshooting
- BAQ, dashboard, and SSRS report development
- Analytical problem-solving, organization, attention to detail, and strong written and verbal communication
- Availability for after-hours work during critical windows
- Willingness to travel occasionally
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The Company
What We Do
Sabenza IT is a niche recruitment company specializing in Information Technology, SAP, Finance, and Engineering roles, with over 23 years of experience.
