Senior Enterprise Operations Database Administrator - Epic Operational

Posted 2 Days Ago
Be an Early Applicant
Little Rock, AR, USA
In-Office
Senior level
Edtech • Professional Services
The Role
Maintain, monitor, troubleshoot, and upgrade Epic IRIS databases on Linux for production and non-production environments. Provide technical support for Epic EMR implementation, testing, and training. Perform server/system administration, usability testing, performance tuning, backup/recovery and disaster recovery planning. Collaborate with technical teams, vendors, analysts, and management. Participate in 24/7 on-call rotation and provide top-tier IT support with independent judgment and occasional mentorship of junior staff.
Summary Generated by Built In
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
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Closing Date:

07/11/2026
Type of Position:
Professional Staff - Project/Program Administration
Job Type:
Regular

Work Shift:

Sponsorship Available:

No
Institution Name:
University of Arkansas for Medical Sciences


The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].


Department:
IT | Technical Application Support


Department's Website:


Summary of Job Duties:
Primarily responsible for maintenance and support of the Epic IRIS databases on Linux platforms for both production and non-production environments. Monitor, maintain, troubleshoot, update/upgrade the Epic IRIS databases. Provide support for ongoing Epic EMR implementation projects, providing technical expertise including testing and training. System administration of several servers and software systemd analysis, installation, and implementation. The administrator will work closely and effectively with technical teams, customers, analyst teams, vendor support, and management to align development plans, and to ensure effective integration among information systems and the UAMS IT infrastructure. Monitor technological advancements to ensure that solutions are continuously improved, supported, and aligned with industry and company standards as well as emerging business requirements. Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions. Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements. Provides top tier support for UAMS Information Technology. Conduct tasks and assignments as directed. This position participates in a group 24 hours a day, 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time. Recognized as an advanced individual contributor. Works with limited supervision with extensive latitude for independent judgment. May assist less experienced peers.
Qualifications:

Minimum Qualifications:

  • Master's degree in Computer Science or related field of study, with 3 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration -OR- Bachelor's degree in Computer Science or related field of study, with 5 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration -OR- Associates degree in Computer Science or related field of study, with 7 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration -OR- High School Diploma/GED with 9 yrs. of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration.

  • Required to be on-call and to respond immediately to trouble calls outside of general work hours. 

  • Work occasionally may require in excess of eight hours per day. 

  • Workload pressure will regularly subject incumbent to moderate to high job-related stress.

  • Ability to work in a team environment with strong written and verbal communication skills. 

Preferred Qualifications:

  • Bachelor's degree in computer science or related field.

  • 5 years of work experience in an IT environment supporting two of the following Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration.

  • 2 years of experience supporting Epic IRIS/Cache.

  • 2 years of experience supporting RHEL infrastructure.

  • Epic – ODBA Certified.

  • Database performance tuning and optimization, backup/recovery strategies, disaster recovery design, scripting, working knowledge of enterprise networking concepts.


Additional Information:


Salary Information:

Commensurate with education and experience


Required Documents to Apply:

Resume


Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:


Recruitment Contact Information:

Please contact [email protected] for any recruiting related questions.


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.


Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check


This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 


Constant Physical Activity:
N/A
Frequent Physical Activity:
Feeling, Hearing, Manipulate items with fingers, including keyboarding, Sitting, Talking
Occasional Physical Activity:
Crawling, Crouching, Kneeling, Reaching, Standing, Stooping, Walking
Benefits Eligible:
Yes

Skills Required

  • Degree and experience combinations (Master's +3 yrs OR Bachelor's +5 yrs OR Associate's +7 yrs OR HS/GED +9 yrs) in Computer Science or related field
  • Experience supporting two of: Windows Server Administration, Storage Area Network Administration, UNIX/Linux Server Administration
  • Required to be on-call and respond immediately to trouble calls outside general work hours
  • Ability to work occasional >8 hour days and handle moderate to high job-related stress
  • Ability to work in a team environment with strong written and verbal communication skills
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The Company
HQ: Little Rock, AR
17,000 Employees

What We Do

The University of Arkansas System is a comprehensive, publicly-supported higher education institution composed of multiple campuses, divisions, and administrative units dedicated to serving Arkansas residents through education, research, and service.

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