Senior Oracle EBS Functional Analyst, Order Management

Reposted Yesterday
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Carlsbad, CA, USA
In-Office
120K-140K Annually
Senior level
Sports
The Role
The Senior Enterprise Applications Analyst supports Oracle ERP, enhancing order management, collaborating with stakeholders, conducting testing, and ensuring process optimization.
Summary Generated by Built In

The Sr. Enterprise Applications Analyst supports and enhances TaylorMade’s global Oracle ERP platform, with a focus on Oracle EBS Order Management and end‑to‑end Order‑to‑Cash processes. This role serves as a functional expert and trusted partner to the business, ensuring stable operations, scalable solutions, and continuous improvement across global order processing.

This position reports to the Solution Architect, ERP Applications.

Essential Functions and Key Responsibilities:

Core Functional Support & Operations 

  • Provide hands-on functional support for Oracle EBS Order Management, including inbound and outbound EDI order flows

  • Configure and maintain Order Management setups such as order types, workflows, pricing rules, holds, and shipping parameters

  • Support end‑to‑end Order‑to‑Cash (O2C) processes across Order Entry, Pricing, Shipping, and Receivables integration

  • Act as the primary escalation point for critical production issues, driving resolution and clear communication

  • Proactively monitor order processing performance and address issues impacting business operations

Stakeholder Collaboration

  • Work closely with Sales, Operations, Finance, and Supply Chain teams to align ERP solutions with business needs

  • Collaborate with technical teams on integrations, customizations, and performance optimization

Business Analysis & Solution Design 

  • Partner with business stakeholders to gather, document, and validate functional requirements

  • Analyze current processes, identify gaps, and recommend Oracle‑standard solutions

  • Translate business needs into clear functional specifications for technical teams

  • Evaluate change requests for feasibility, effort, and business value

  • Design solutions that balance business objectives, system integrity, and long‑term maintainability

Testing & Quality Assurance 

  • Develop and execute functional, integration, and regression test plans

  • Lead functional and system integration testing in partnership with IT and business teams

  • Validate configurations and enhancements prior to production deployment

  • Perform root cause analysis and drive permanent issue resolution

Documentation & Training 

  • Create and maintain functional design documentation and process flows

  • Develop end‑user documentation and training materials

  • Deliver training and knowledge transfer to business users and support teams

Continuous Improvement & Strategic Initiatives 

  • Identify opportunities to optimize Order Management processes and system performance

  • Stay current on Oracle EBS updates and enhancements relevant to Order Management

  • Participate in system upgrades, enhancements, and new ERP initiatives

  • Partner with Solution Architects on ERP roadmap and future‑state planning

    Knowledge and Skills Requirements:

    • Fluent verbal and written English communication skills required.

    • Ability to deliver multiple global projects on time while supporting the business and functional teams to keep the Oracle ERP system up and running

    • Clearly and accurately articulates and validates benefits of the application changes to global business users and development team

    • Sound communication skills with management, development teams, vendors, systems administrators and other related service providers, both locally and remotely

    • Excellent relationship building skills, including the ability to develop and nurture productive relationships with IT peers and business colleagues

    • Proficient in Microsoft Suite (Word, Excel, Outlook, PowerPoint).

    • Excellent analytical and problem-solving skills with keen attention to detail

    • Strong project management experience

    • Fully understand systems development life cycle

    • Contributes to and helps drive a culture of creativity and innovation

    • Maintain deep functional expertise across integrated O2C modules:

      • Order Management

      • Advanced Pricing

      • Configurator

      • ATP/Global Order Promising

      • Shipping Execution

      • Inventory

      • Work In Process

      • Bill of Materials

      • Receivables

    • Ensure seamless data flow and process integration between OM, adjacent modules (WIP, BOM, Purchasing, iPayments) and EDI integrations

    • Support regional configurations and deployments across global operations

    Education, Work Experience, and Professional Certifications:

    • Bachelor’s Degree, preferably in computer science, or other related technical field of study

    • 8+ years progressive IT experience in programming

    • 5+ years of experience supporting Oracle EBS order management, manufacturing and supply chain processes

    • Experience or training in ITIL preferred

    • Experience with Agile/Scrum Methodology

    • Implementation of key projects related to Oracle supporting mid-large size business

    Preferred Experience:

    • Experience with SQL and PL/SQL for support and implementation assistance with technical staff.

    • Understanding of Oracle Workflows, APIs, and Open Interfaces using within Oracle eBusiness.

    • Experience with Oracle eBusiness modules outside base ERP modules, and Oracle Fusion cloud applications, which may interface to the ERP.

    • Experience leveraging AI‑enabled tools to support analysis, automation, and decision‑making across ERP processes.

    Work Environment / Physical Requirements:

    • Normal office conditions with extensive computer and phone usage.

    • Ability to work extended hours as necessary.

    • Able to work efficiently and accurately in an atmosphere of frequent interruption.

    • Light physical effort equal to frequent lifting or moving of lightweight materials.

    • Frequent travel may be required.

    TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $120,000 - $140,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.

    #LI-AP1

    #LI-onsite

    TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation. 

    Top Skills

    Edi
    Microsoft Suite
    Oracle Ebs
    Pl/Sql
    SQL
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    The Company
    HQ: Carlsbad, CA
    1,587 Employees
    Year Founded: 1979

    What We Do

    Overview: Headquartered in Carlsbad, California, TaylorMade Golf is a leading manufacturer of high performance golf equipment, golf balls and accessories. TaylorMade has a history of innovative industry-leading products such as the newly launched Stealth family headlined by the 60-layer Carbon Twist Face Stealth Carbonwood Driver. TaylorMade's technological advancements touch all sectors of the golf industry with products like P Series irons, Milled Grind 3 wedges, TP5/TP5X golf balls and Spider putters. A major force across the world's professional tours, TaylorMade has an unrivaled athlete portfolio that includes Tiger Woods, Dustin Johnson, Rory McIlroy, Collin Morikawa, Tommy Fleetwood, Rickie Fowler, Matthew Wolff, Harry Higgs, SH Park, Charley Hull, Maria Fassi and Sierra Brooks. History: In the spring of 1979 a golf equipment salesman named Gary Adams took out a $24,000 loan on his home and founded the TaylorMade Golf Company. He rented a 6,000 square-foot building that at one time housed a television assembly plant. Counting him, there were three employees and a single, innovative product: a 12-degree driver cast of stainless steel. This new metalwood looked and sounded different from a wooden wood, and most important, it performed differently. The clubhead's perimeter-weighting offered greater forgiveness on mis-hits, while the lower center of gravity made it easier to launch the ball in the air. Adams, the son of a golf professional, was adamant that TaylorMade clubs maintain ties to what true golfers perceived an authentic golf club should look and feel like. They were committed to combining innovation with authenticity, to always be passionate about the game, and pledged to be competitive - to work hard to establish itself and grow. These four tenets would take them far. Since the creation of the first metalwood in 1979, the TaylorMade Golf Company has established a legacy of breaking from tradition to reach new thresholds of performance.

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