Senior Enterprise Account Manager, EMEA

About Us: 

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day.  

Why work at Pacvue?  

• Be on the cutting edge - Pacvue is transforming the way brands and sellers win online.  Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations.  
• Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed.  
• Learn – from the best!  Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry’s best practices and thought leadership.   
• Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market.  

About the role: 

We are quickly growing into the European market on Amazon and with other local retailers are looking for a Senior Enterprise Account Manager. We are seeking a Farmer who enjoys hunting, expanding business, and who can support our fast growing foothold on the European Continent. 

 Responsibilities: 

• Prospect, penetrate and create new relationships with clients. Have a good sales process or able to learn from, identification of correct contact, continued nurturing, demo, and closing of the account.  
• Foster account growth and platform adoption.  
• Educate users on latest SaaS platform features.  
• Make customers successful by providing high quality technical support and service.  
• Ability to provide consulting service and Quarter/Annual performance audits and leverage this support for incremental revenue  
• Tactical Support for strategic accounts and maintain relationships with key agencies and brands.  
• Address technical issues relating to software function and upgrades.  
• Create product reports and recreate errors for documentation and communication with developers.  
• Prospect, penetrate and create new relationships with clients. Have a good sales process from identification of account, identification of correct contact, continued nurturing, demo, and closing of the account.  
• Retain and grow revenue from existing advertisers through upsell opportunities.  
• Understand Pacvue’s tool suite, value proposition, and be able to present demos to all types of audiences – from practitioner to executive leadership.  
• Understand and learn about the e-commerce industry and competitive environment including knowledge of competitive product offerings. 

Skills & Qualifications: 

• 10+ years of digital/search advertising work experience and domain knowledge  
• Strong client relationship and interpersonal skills, team player and customer service focused attitude  
• Consultative selling experience, including managing revenue targets and a book of business 
• Good knowledge of commerce media
• Customer success, Sales, consulting service or Agency experience and expertise 
• French or German language skills a plus 

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