At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest independent consumer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
At Trustpilot, we’re on a mission to make the world a little more trustworthy by empowering businesses through authentic customer feedback. Our team is a vibrant mix of multinational customer experience specialists who thrive on collaboration, problem-solving, and out-of-the-box thinking. We pride ourselves on being effective listeners and troubleshooters, always ready to tackle challenges together. As a Senior Enterprise Account Executive at Trustpilot, you won’t just be selling a product; you’ll be part of a dynamic Sales team filled with hard-working and motivated professionals who share a passion for delivering exceptional support and value to our diverse customer base.
Here, you’ll find that your hard work and dedication are recognized and celebrated. With an empowered and supportive leadership team and peers who inspire each other to excel, you’ll have the tools and resources you need to achieve your targets and grow your career. We believe that success should be enjoyable, and we make sure that fun is part of the journey. If you’re ready to take on new challenges, make meaningful connections, and be part of a team that is shaping the future of customer experience, then Trustpilot is the place for you!
What You’ll Be Doing
- Direct the full sales cycle from inception to close, strategically guiding enterprise clients through each stage of the process focusing on high-priority Tier 1 accounts.
- Act as a foundational builder for our organization, contributing to the development and refinement of our sales frameworks and operational strategies.
- Uncover and capture new vertical opportunities by translating Trustpilot’s value into high-growth greenfield markets.
- Conduct outbound sales calls and meetings with C-level executives across various industries, building strong relationships and driving interest with the support of the Enterprise ADR Team’s lead generation efforts.
- Drive accurate and ambitious forecasting by maintaining and managing your pipeline efficiently using Salesforce.
- Achieve and consistently exceed quarterly sales goals while driving revenue growth for the Enterprise segment.
- Collaborate with cross-functional teams to ensure a smooth transition for clients from sales to implementation. Winning together is critical.
Who You Are
- Extensive inside sales experience in a fast-paced and growing environment, preferably in SaaS or technology sectors.
- Embrace a "challenger" mindset, leveraging your deep industry expertise to iterate on our sales processes and drive the evolution of our Enterprise function.
- Deeply skilled in comprehensive discovery and navigating complex organizations, with a focus on cultivating trust-based momentum to drive contract value and improve the customer journey.
- Proven ability to qualify leads, reach the right contacts, prioritize your pipeline, and successfully close deals.
- Strong understanding of the organizational structure within upper mid-size to large enterprises, enabling effective navigation of sales processes.
- Ability to thrive in a performance-oriented environment with a focus on achieving efficient sales cycles and driving high initial contract value.
- Familiarity with e-commerce, online marketing, and social media trends that can enhance sales strategies and client engagement.
What’s in it for you
- A competitive base salary ranging from $124,000-$144,000 gross per year plus a competitive commission structure. The base salary range stated doesn't include any variable pay such as bonuses or commission, awards made under Trustpilot's equity program, or other benefits.
- A range of flexible working options to dedicate time to what matters to you
- 20 vacation days + 2 personal days +10 paid holidays per year
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
- Full health insurance
- 401k matching your contributions dollar-for-dollar up to 4% of your base salary
- 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave for employees who have been employed for over 6 months with full full scope of benefit after 12 months
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
- A friendly, fun and open office complete with an onsite gym, gaming room and fully stocked fridge with ever changing snacks and drinks
- Communal lunch, extra treats and events in the month -- think ice cream carts, coffee bars and massages, to name a few
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don’t feel you don't meet all the requirements, we'd still really like to hear from you!
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About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team ([email protected]) quoting the role you wish to apply for.
Skills Required
- Extensive inside sales experience in a fast-paced, growing environment
- Experience in SaaS or technology sectors
- Proven ability to manage full sales cycle and close enterprise deals
- Experience conducting outbound sales and meeting with C-level executives
- Strong discovery skills and ability to navigate complex organizations
- Proven ability to qualify leads, prioritize pipeline, and close deals
- Strong understanding of organizational structure within upper mid-size to large enterprises
- Proficiency using Salesforce or similar CRM for pipeline management and forecasting
- Familiarity with e-commerce, online marketing, and social media trends
- Ability to thrive in a performance-oriented environment and consistently hit targets
- Experience collaborating with cross-functional teams to ensure smooth client implementation
What the Team is Saying
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Trustpilot Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO provisions include roughly 20 vacation days plus personal days and paid holidays in the U.S., along with two paid volunteer days. This breadth offers multiple avenues to step away from work across holidays, vacation, and community service.
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Healthcare Strength — Offerings include comprehensive medical coverage with dental and vision, mental‑health resources, and virtual GP services. Coverage is described as inclusive and, in some regions, allows addition of family members.
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Retirement Support — U.S. roles include a 401(k) with a clear employer match, and other markets reference a defined contribution pension scheme. Life insurance and related protections complement long‑term savings support.
Trustpilot Insights
What We Do
Hi. We’re Trustpilot. Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve. Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing.
Why Work With Us
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. Our purpose, to help people and businesses help each other, is a tall order, but we keep it real. Join us at the heart of trust.
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Trustpilot Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balanced work-life environment, with flexibility and the option to regularly work from home part of the week
