The Role
Lead and grow a team to enhance platform functionality and user experience, integrating AI and ensuring scalability and reliability.
Summary Generated by Built In
Small businesses represent 99.9% of all companies, yet they're still forced to choose between clunky, outdated enterprise phone systems or their personal phones. This multi-billion dollar market has been overlooked for decades, left to cobble together solutions that slow them down instead of helping them grow.
Quo is changing that. We bring calls, texts, and customer information together into one easy-to-use, AI-powered platform. We’re not just building a phone system. We’re setting a new standard for how businesses connect with their customers.
Driven by our values, we move fast, build with determination, and obsess over delivering value to the businesses that have been underserved for far too long.
Today, Quo is trusted by more than 90,000 companies and rated #1 in customer satisfaction on G2. We’re backed by Y Combinator, Tiger Global, Craft Ventures, Slow Ventures, and other top-tier investors. It’s safe to say we’re onto something big.
About the roleWe're looking for a Senior Engineering Manager who will lead and grow a team dedicated to improving our platform’s functionality and user experience. The ideal candidate will have a strong background in software engineering and a proven track record as a leader managing complex teams. They should thrive in an fast growing environment where initiative, creativity, ownership are valued, and foundational practices are being established.
- Lead a squad of Engineers: You will take over a newly forming team that team will use AI and more to help our customers manage + derive insights from their data. You’ll drive the vision and strategy and lead a cohesive, healthy, + high-performing team.
- Driving strategic initiatives: Work cross-functionally to align engineering efforts with business goals and across teams (as needed), ensuring that our solutions are prioritized appropriately while meeting customer and maintaining high standards in scalability, reliability, and efficiency.
- Manage people & developing leaders: Hire, coach, mentor and partner with engineers and engineering leaders to foster a collaborative environment focused on continuous learning, manage performance, and support professional growth.
- Technical guidance: Ensure the team has what it needs to make technical decisions, provide guidance on those decisions, ensure clarity of the problem space, and empower the team to own their decisions.
- Building products: Collaborate closely with product managers, designers, and engineers to build our product that will drive improvements to our customer data and views. You have strong experience balancing competing priorities and driving large initiatives.
- Integrating AI: Spearhead the integration of AI technologies, including enhancing contact properties.
About you
- Experienced in leading high-performing remote teams, coaching engineers and leaders, and fostering collaboration through strong communication and active listening skills.
- Strong background in software engineering, especially in SaaS and fast-growing environments, with experience in evaluating technical feasibility and familiarity with AI technologies to enhance product features.
- Skilled in strategic prioritization, balancing short-term goals with long-term vision, and building scalable practices with an ownership mindset and a commitment to excellence
Compensation
The annual base salary range for this position is as follow, plus equity and benefits:
- SF Bay Area, Los Angeles, Seattle, Portland, Boston, New York, and Washington, DC Metro: $206,000 - $242,000 USD
- All other US Locations: $186,000 - $217,000 USD
- Canada: $189,000 - $222,000 CAD
The ranges displayed reflect the target for new hire salaries, and within each range, individual pay is determined by your skills and experience, as well as relevant education. Your recruiter can share more and answer questions about the specific salary range during the hiring process.
Salary is just one component of Quo’s total compensation package. Your total rewards package will include equity, extensive medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.
Who we areAs a fully remote company, we thrive as a team. We are curious, ambitious, and dedicated to our work. We value trust above all else, and have a strong bias for action. If you're looking for a place to do your life's work, please get in touch. We'd love to hear from you.
And remember, there's no such thing as a 'perfect' candidate. We're looking for optimists with grit and determination, who are excited to face the challenges of a growing startup. Quo is the type of company where you can grow, and we encourage you to apply for this role even if you don't think you meet all the requirements.
We are committed to creating an inclusive and diverse work environment. It is important that you are able to bring your authentic self to work every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #LI-Remote #PostLI
Skills Required
- Strong background in software engineering
- Experience leading remote teams
- Familiarity with AI technologies
- Experience in strategic prioritization
- Experience in SaaS environments
Quo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Quo and has not been reviewed or approved by Quo.
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Fair & Transparent Compensation — Feedback suggests pay is positioned as fair and transparent, with the company stating it pays well and fairly with transparent compensation practices. Publicly stated bands and equity references indicate a structured approach.
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Healthcare Strength — Feedback suggests medical, dental, and vision coverage is comprehensive. This strong core health coverage underpins overall wellbeing support.
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Leave & Time Off Breadth — Feedback suggests time off includes unlimited PTO and sick leave, with pay continuing during these periods. Additional paid leave is available to care for loved ones or welcome a new family member.
Quo Insights
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The Company
What We Do
Quo is a modern business phone system that brings all your calls, texts, and customer information together in one easy-to-use, AI-powered platform. It helps your team stay organized and respond faster, so you can give every customer a great experience. AI handles busywork like logging calls, organizing messages, answering FAQs, and seamlessly hands off conversations to your team when needed. Whether you’re running a small business or growing quickly, Quo makes it easy to stay connected and support more customers.
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