Senior Engineering Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

We are looking for a passionate and highly skilled Engineering Manager with strong technical depth and a keen interest in people leadership to build and scale next-generation customer and agent-facing applications and have the opportunity to mentor junior engineers. This role blends hands-on engineering leadership with team management to design, develop, test, and provide production support for globally distributed, and automated solutions.

The ideal candidate is comfortable diving deep into system design and implementation details, guiding teams through complex technical decisions, and owning systems end to end. You will partner closely with Engineers, Product Managers, Architects, Data Scientists, and Operations teams to deliver scalable, reliable, and responsible products. You will also represent your team and its initiatives in front of senior business leaders.

This role operates in a fast-paced, highly matrixed environment with geographically distributed teams and global technology partners.

What You'll Do

• Lead, mentor, and grow a high-performing engineering team, fostering ownership, accountability, and continuous learning in both core engineering domains.
• Build and maintain scalable, globally available applications and platforms that support features such as automation, intelligent workflows, and conversational or recommendation-based experiences.
• Ensure high standards of quality, reliability, security, and performance across traditional software components.
• Drive the design and evolution of microservices, APIs, and supporting platforms that integrate with data pipelines, and inference services.
• Establish and enforce engineering best practices, including testing strategies, observability, scalability.
• Lead architecture and design discussions to deliver solutions aligned with business goals, technical strategy, and long-term platform vision.
• Collaborate closely with Architecture and Data Platform teams to define technical principles, data strategy, and system foundations.
• Proactively identify risks and bottlenecks related to data dependencies, model performance, scalability, and production readiness, and drive cross-functional resolution.
• Represent the engineering team to senior stakeholders, product leadership.

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What We're Looking For

• 7–10 years of software engineering experience, with 2+ years in a technical leadership and people management role.
• Strong hands-on experience in:
  • Java and Spring framework
  • Microservices architecture
  • REST APIs and service integration
  • Public cloud platforms (AWS)
• Solid understanding of system fundamentals, including software development lifecycle, data quality, monitoring, and productionization
• Proven ability to estimate, plan, and manage multiple concurrent projects with dependencies across teams.
• Strong problem-solving skills with a track record of identifying and mitigating cross-functional risks.
• Excellent oral and written communication skills in English.
• Bachelor’s degree or higher in a technical field (Computer Science, Engineering, or equivalent).

Nice to Have

• Experience building and supporting systems that integrate with AI/ML components such as model inference services, data pipelines, or intelligent automation workflows is a plus.
• Familiarity with cloud-native services.
• Experience in Expense Management and Travel industry domains.
• Knowledge of GoLang and Cloude code.
• Exposure to responsible AI practices, governance, or compliance considerations.

Location

Click here to learn more about the benefits we offer in Mexico.

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!