Senior Engineering Manager, Member AI Features

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San Francisco, CA, USA
Hybrid
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role

Employee Applicant Privacy Notice

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

We are seeking a Senior Engineering Manager to join our Member AI Features team, which will be a new high-impact, cross-functional engineering team. In this role, you will be responsible for the growth and success of your engineers, the technical integrity of your services, and the consistent delivery of product milestones that drive value for our members.

As a Senior EM, you are more than a technical lead; you are a strategic partner to Product and Design. You will navigate ambiguity, manage complex dependencies across the organization, and foster a culture of ownership and high performance. You will ensure your team is building scalable, "bank-grade" systems while maintaining the agility of a tech-first startup.

What you’ll do: 

  • Recruit, onboard, and develop a diverse team of engineers while providing regular feedback and building clear career growth plans.
  • Own the execution roadmap for your team, driving the agile process and ensuring high-quality software is shipped predictably.
  • Provide architectural oversight, lead design reviews, and help the team balance feature development with technical debt.
  • Collaborate deeply with Product Managers and Designers to define the team’s vision and translate business goals into technical milestones.
  • Champion a "you build it, you run it" culture, taking responsibility for the uptime, security, and observability of your team’s production environment.
  • Contribute to the broader Engineering leadership team by refining hiring practices, engineering standards, and organizational culture.

What you’ll need:

  • 5+ years of experience directly managing software engineering teams in a fast-paced environment, including experience managing Senior and Staff-level contributors.
  • 8+ years of total software engineering experience with a deep understanding of backend microservices and modern frontend frameworks.
  • Strong understanding of distributed systems, cloud-native architecture (AWS), and data consistency in high-concurrency environments.
  • A proven track record of leading teams that build and scale successful user-facing products.
  • Exceptional ability to communicate technical complexity to non-technical stakeholders and influence across different departments.
  • Bachelor’s Degree in Computer Science or a related field, or equivalent professional experience. 

Nice to have:

  • Experience integrating Large Language Models (LLM) into products
  • Experience in FinTech or other highly regulated industries where compliance and auditability are paramount.Experience leading teams through organizational scaling or significant architectural migrations.
  • Familiarity with CI/CD best practices, automated testing strategies, and containerization.
  • A passion for financial literacy and helping members achieve financial independence.

Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. 
 
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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The Company
HQ: San Francisco, CA
4,500 Employees
Year Founded: 2011

What We Do

SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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Employees engage in a combination of remote and on-site work.

For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!

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