Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.
The Core Automation team envisions a future where AI-powered operations lead to seamless, delightful experiences for customers and maximum value for shareholders. Towards this vision, our strategy is to 1) start with re-imagining and automating Compliance operations with Agentic AI, 2) incorporate learnings from this automation experience and build primitives and orchestration solutions that allow us to scale, and 3) scale across a variety of domains enabling AI to enhance every part of customer experience and internal processes.
It is day 1 for us. We are laser focused on automating compliance processes today. This is not just focused on driving efficiencies by automating manual processes, but reimagining what processes and systems must look like in a fully AI driven automated world, and then bring that vision to reality, working across cross functional teams to offer a delightful customer experience, improve compliance posture and deliver outsized shareholder value.
What you’ll be doing (ie. job duties):
- Explore and apply advanced GenAI techniques, including large language models (LLMs) and Agentic AI, to solve complex challenges across the organization.
- Partner with and influence Operations and Compliance organizations to maximize impact.
- Build and manage engineering teams in the Compliance domain, to guide the development of features, services, and infrastructure.
- Plan, design, develop, and test software systems or applications for software enhancements and new products, including cloud-based or internet-related tools.
- Design scalable systems to solve novel problems with modern cloud technology and industry best practices.
- Collaborate with engineers, designers, product managers, and senior leadership to turn product and technical vision into a tangible roadmap every quarter.
- Coach team members on design principles, coding standards, and AI productivity tools adoption.
- Review and ensure the security, scalability, and architectural integrity of feature designs across teams.
- Hiring, training and growing a high-performing team to blaze the trail in AI/ML solutions.
- Lead multiple engineering focused efforts in parallel, while maintaining high service quality standards
- Create and enforce processes to improve engineering quality, AI adoption and high impact delivery of each team member
- Be a thoughtful technical voice within the team, aiding in diligent architectural decisions and fostering a culture of high-quality code and engineering processes. Collaborate with Product and Engineering teams to ensure successful delivery and operation of multi-tenanted, distributed systems at scale.
What we look for in you (ie. job requirements):
- At least 10 years of experience in software engineering.
- At least 5 years of engineering management experience, and 2 years of experience managing Managers.
- You know what high quality code — and software engineering processes — look like and know how to foster an environment that creates them.
- Execution focused with an ability to navigate ambiguity.
- Ability to do both long term thinking and short term planning.
- Experience creating, delivering, and operating multi-tenanted, distributed systems at scale.
- You can be hands-on when needed – whether that’s writing/reviewing code or technical documents, participating in on-call rotations and leading incidents, or triaging/troubleshooting bugs.
- You're passionate about building an open financial system that brings the world together.
Nice to haves:
- Experience getting LLM based applications to production. Measuring and improving LLMs’ grounding to a given corpus and experience reducing hallucinations is a big plus.
- Experience in the Customer Support Compliance or Financial Crimes domains.
Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
- Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period.
- Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
- US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
- Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial.
- Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.
Skills Required
- At least 10 years of experience in software engineering
- At least 5 years of engineering management experience and 2 years managing managers
- Experience creating, delivering, and operating multi-tenanted, distributed systems at scale
- Hands-on ability: writing/reviewing code, participating in on-call rotations, leading incidents, triaging bugs
- Deep understanding of high-quality code and software engineering processes and ability to foster that environment
- Execution-focused with the ability to navigate ambiguity and balance long-term and short-term planning
- Ability to partner with and influence Operations and Compliance organizations
- Passion for building an open financial system (culture/mission fit)
- Experience getting LLM-based applications to production, improving grounding and reducing hallucinations
- Experience in Customer Support Compliance or Financial Crimes domains
What the Team is Saying
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Coinbase Compensation & Benefits Highlights
How does Coinbase ensure its pay and bonus plans are competitive?
Coinbase uses a market-driven, pay-for-performance approach to keep pay and bonus plans competitive. Coinbase regularly benchmarks roles against leading technology and fintech companies using external market data and reviews its compensation programs on a recurring basis to ensure salary, bonus, and equity remain aligned with the broader market and business goals. Annual bonus and equity programs are tied to both company results and individual impact, so when Coinbase and its people perform, total rewards reflect that performance.
Coinbase Insights
What We Do
Crypto creates economic freedom by ensuring that people can participate fairly in the economy, and Coinbase (NASDAQ: COIN) is on a mission to increase economic freedom for more than 1 billion people. We’re updating the century-old financial system by providing a trusted platform that makes it easy for people and institutions to engage with crypto assets, including trading, staking, safekeeping, spending, and fast, free global transfers. We also provide critical infrastructure for onchain activity and support builders who share our vision that onchain is the new online. And together with the crypto community, we advocate for responsible rules to make the benefits of crypto available around the world.
Why Work With Us
We have the opportunity to accelerate the pace of innovation in the world by building an open financial system. Our vision is to create more economic freedom in the world, to help people control their own wealth, start companies, have financial privacy, and participate in the global economy. And to get us there, we focus, build and move as a team.
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Employees work remotely.
Coinbase is remote-first, which enables us to innovate, build and move quickly. Our teams are able to work effectively from around the globe with time for in-person offsites and team meetups to enhance collaboration and connection.
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