Senior Engineering Manager, Commerce Platform

Posted 3 Days Ago
Be an Early Applicant
Seattle, WA, USA
Hybrid
199K-264K Annually
Senior level
Pet
The Role
Lead the Commerce Platform engineering organization owning orders, checkout, payments, reconciliations, tax reporting, and payouts. Set technical vision, drive reliability and observability, integrate payment providers (Stripe/PayPal), ensure PCI/KYC compliance, adopt AI tools to increase velocity, grow engineering managers and teams, and partner cross-functionally to deliver accurate, auditable financial systems.
Summary Generated by Built In

Who we are: 

At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia.

Headquartered in Seattle and Barcelona, we’re a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We’re investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community.

We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. At Rover we’re committed to creating an accessible, inclusive, and welcoming community, which starts with our employees.

Want to make an impact? Join our pack and come work (and play!) with us.


About the Commerce Platform:

The Commerce Platform team is the trusted commerce backbone of Rover, owning everything from the orders lifecycle to the checkout and payout experience — making it effortless, secure, and reliable for anyone to transact on Rover while ensuring financial accuracy, auditability, and regulatory compliance at scale. Our team's responsibilities include:

  • Owning the end-to-end transaction lifecycle. We maintain orders and line-item data, fees, credits and promotions, and booking modifications and cancellations, and we serve as the source of truth for what gets charged, credited, taxed, and paid out on the platform — including tax calculation and reporting across eligible jurisdictions.

  • Delivering a convenient, secure checkout and payout experience. We own the integrations with our payment service providers (including Stripe and PayPal), manage KYC verification, ensure PCI compliance, and continually improve the platform by expanding payment offerings, optimizing checkout flows, and reducing bottom-line expenses through high-impact projects.

  • Ensuring accurate, audit-ready financial records. We run the reconciliation and reporting pipelines that keep month close accurate, partnering closely with Rover's Finance & Accounting and FP&A teams as Rover grows internationally and adds new service lines.

This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate.
Curious about what it's like to engineer at Rover?

Take a look at our Engineering Blog to see how our teams approach technical challenges, share what they've learned, and build products at scale. We hope it gives you a better sense of what it's like to work with us.

Your Qualifications:

  • Deep technical background with 10+ years in software development best practices, system design, and architecture, and the range to stay credible across the languages and technologies the team uses

  • 8+ years managing multiple teams of engineers, including through one or more managers, with a track record of leading high-complexity, cross-functional initiatives with significant business impact and influencing technical strategy beyond an immediate team

  • Experience leveraging AI and agentic coding tools to increase engineering velocity and raise the technical bar across engineering teams

  • Experience with large-scale, high-traffic consumer marketplace platforms; commerce, payments, or other finance-critical domain experience preferred

  • A track record of growing engineering managers and individual engineers, and building diverse, high-functioning teams with high psychological safety

  • Strong written and verbal communication, including with senior leadership and stakeholders

  • Aligned with Rover Core Values

We're looking for engineering leaders who:

  • Set technical vision and strategy across their domain — partnering with product and engineering leadership on roadmap, using data to drive KPIs, resourcing, and investment decisions — while staying hands-on enough to preserve technical credibility

  • Develop a deep enough understanding of Rover's company-wide strategy and roadmap to proactively identify opportunities for the commerce platform, and build the cross-functional partnerships across the company needed to act on them

  • Understand why commerce demands near-zero fault tolerance, and hold their teams accountable to the accuracy, precision, and observability standards that protect it — investing in the practices and technology that let that rigor scale as the domain grows

  • Drive AI-native transformation across the domain — identifying where AI/ML and automation can meaningfully improve accuracy, velocity, or cost within commerce platform workflows, and leading their teams through that adoption

  • Coach and grow engineering managers and engineers, including setting goals, delivering reviews, and hiring great people across their teams and the broader org

  • Communicate strategy, status, and risk clearly to senior stakeholders, and coordinate cross-team and cross-functional dependencies so commitments stay realistic

  • Bring a distinct background and point of view that sharpens decision-making and broadens thinking across the wider engineering org, not just their own teams

  • Exemplify Rover's Core Values, particularly Discipline in the Way We Debate and Intentional Balance of Pace and Precision, given the stakes of getting this domain right

  •  

Benefits of Working at Rover:

  • Competitive compensation 

  • 401k match

  • Long-term incentive plan with a company performance-based cash payout

  • Flexible PTO 

  • Competitive benefits package, including medical, dental, and vision insurance 

  • Commuter benefits 

  • Bring your dog to work (and unlimited puppy time) 

  • Pet benefits, including $1000 toward adopting your first dog or cat

  • Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches monthly  

  • Regular team activities performed in-person and virtually

Compensation:

  • In the Greater Seattle Area the first-year salary range is $198,696-$264,266. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.

  • The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.

At Rover, we’re driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we’re committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. 
 
Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.
 
We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Skills Required

  • 10+ years in software development, system design, and architecture
  • 8+ years managing multiple teams of engineers, including through one or more managers
  • Experience leveraging AI and agentic coding tools to increase engineering velocity
  • Experience integrating with payment service providers (Stripe, PayPal) and ensuring PCI compliance and KYC workflows
  • Track record of growing engineering managers and individual engineers and building diverse, high-functioning teams
  • Strong written and verbal communication, including with senior leadership and stakeholders
  • Experience with large-scale, high-traffic consumer marketplace platforms
  • Commerce, payments, or other finance-critical domain experience
  • Alignment with Rover Core Values
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The Company
HQ: Seattle, WA
6,977 Employees
Year Founded: 2011

What We Do

At Rover, everyone has ownership of their work and the opportunity to make a true impact. We believe that being diverse and inclusive is key to our success and encourage every employee to share their unique perspective while being their true self. We believe everyone deserves the unconditional love of a pet, and Rover exists to make it easier to experience that love. We’re supporting dog owners and empowering dog sitters to run thriving pet-care businesses in your neighborhoods. The Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe.

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