Technical Program Manager Engineering Operations

Reposted 21 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Senior level
Gaming • Hardware
The Role
Lead and build a cloud-based creator platform engineering team: learn platform architecture, join on-call, create runbooks, hire and onboard engineers, manage retained and new staff, eliminate single-person dependencies, and provide technical input for integrations.
Summary Generated by Built In

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

We're looking for a Technical Program Manager to run the operational side of a growing engineering organization. Being the connective tissue between engineering, security, vendors, and leadership. You'll own the day-to-day operating cadence of a distributed team. This is not a coding role, but you'll work in deeply technical territory and need to be comfortable there.
  • Run the team's operating rhythm: standups, status tracking, blocker resolution, escalations, and progress reporting to leadership. 
  • Coordinate infosec and compliance workstreams  access reviews, audit evidence collection, policy rollouts between engineering and security stakeholders. 
  • Own vendor management end to end: contract and account migrations, renewal calendars, procurement tracking, and day-to-day point of contact for third-party providers. 
  • Drive documentation of engineering processes and runbooks; track knowledge-transfer and onboarding progress per system area and flag single-person dependencies 
  • Maintain program artifacts: hiring and onboarding trackers, dependency maps, risk registers, and transition plans

Pre-Requisites :

What we're looking for

  • 5+ years as a technical program manager, technical project manager, or engineering operations manager in a software company Exposure to compliance or audit-adjacent programs (ISO 27001, SOC 2, or similar) alongside engineering teams Vendor or procurement management experience (SaaS contracts, procurement/EOR platforms, license management)
  • Excellent written English  
  • Fluent with Jira/Asana and Notion/Confluence; able to read technical material and hold your own in engineering discussions

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?

Skills Required

  • Lead and build engineering team for cloud-based creator platform
  • Ramp on platform architecture and operations; pair with retained engineers and join on-call rotation early
  • Turn undocumented knowledge into runbooks and maintain subsystem ownership maps
  • Manage blended team day-to-day (retained and incoming engineers)
  • Hire and onboard new engineering team; build onboarding curriculum, shadowing rotations, and sign-off criteria
  • Track and escalate knowledge-transfer risk and prioritize elimination of single-person dependencies
  • Provide technical input to integration decisions

Razer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Razer and has not been reviewed or approved by Razer.

  • Healthcare Strength Health coverage options include medical plan choices, dental, vision, HSA/FSA, and mental health/EAP, indicating solid core coverage. Global leave and healthcare frameworks are described, reinforcing consistency across locations.
  • Retirement Support A 401(k) with company matching and immediate vesting in some cases supports long‑term savings. This adds tangible value to the core total rewards package.
  • Wellbeing & Lifestyle Benefits Free in‑office lunches on several weekdays and notable employee discounts on company gear enhance day‑to‑day value. Volunteering time and donation matching further complement lifestyle and purpose‑oriented needs.

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The Company
HQ: Irvine, CA
1,383 Employees
Year Founded: 2005

What We Do

Razer™ is the world’s leading lifestyle brand for gamers. The triple-headed snake trademark of Razer is one of the most recognized logos in the global gaming and esports communities. With a fan base that spans every continent, the company has designed and built the world’s largest gamer-focused ecosystem of hardware, software and services. Razer’s award-winning hardware includes high-performance gaming peripherals and Blade gaming laptops. Razer’s software platform, with over 70 million users, includes Razer Synapse (an Internet of Things platform), Razer Chroma™ (a proprietary RGB lighting technology system), and Razer Cortex (a game optimizer and launcher). In services, Razer Gold is one of the world’s largest virtual credit services for gamers, and Razer Fintech is one of the largest online-to-offline digital payment networks in SE Asia. Founded in 2005 and dual-headquartered in Irvine and Singapore, Razer has 18 offices worldwide and is recognized as the leading brand for gamers in the USA, Europe and China. Razer is listed on the Hong Kong Stock Exchange (Stock Code: 1337).

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