Senior Engineering Lead II - Send Experience

Posted An Hour Ago
Be an Early Applicant
London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Lead the Send Experience engineering organization, initially managing two teams through Engineering Leads. Define product and technical strategy with Product, Design, and Analytics; guide roadmap decisions; improve reliability, security, and scalability; oversee architecture and technical debt; develop engineering leaders; manage performance and hiring; and align cross-functional teams to deliver customer value globally.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

The team you will join: Send Experience

Send Experience sits at the heart of every transfer on Wise. It’s where new customers make their first international transfer, where people send money home every month, and where customers using Wise as a primary account move money every day.

Our teams make first transfers simple, with our AI Assistant there to guide customers. We make everyday transfers smart, fast, and effortless, while adding new capabilities to our international account.

More than 15 million customers send money through us every month. You’ll own the Send journey end to end and directly shape the experience at global scale.

This is a product and engineering leadership role. With Product, Design and Analytics, you’ll shape the strategy and roadmap, identify the customer problems that matter most, and decide how to solve them. You’ll also set the technical direction and balance execution speed with quality, security, and long-term scale.

You’ll initially lead two teams through Engineering Leads who report to you, with scope to grow the group further. You’ll coach those leaders and help their teams deliver customer value at pace.

What will you be working on:

  • Defining the product roadmap: You’ll work side-by-side with Product to decide what we build next. You’ll be making the calls between speed, security, and long-term scale.

  • Turning strategy into execution: You’ll set clear outcomes, priorities and ownership, remove blockers and enable fast, reliable delivery without teams depending on you for every decision.

Technical responsibilities:

  • Technical authority: You’ll act as the primary technical owner for Send, with the senior-level technical depth to lead architectural decisions and address technical debt.

  • Operational excellence: You’ll improve reliability, security, and operational health, ensuring the teams proactively manage the services that millions of customers rely on.

Leadership responsibilities:

  • Growing the teams: You will start with two cross-functional, high-output teams with the expectation to scale the group further.

  • People development: You’ll own the performance, career growth, and wellbeing of your Engineering Leads, while remaining accountable for the engineers they lead.

  • Cross-functional alignment: You’ll work closely with Global Product, Regional, and other functions to align our roadmap with the wider Wise strategy. You’ll help the teams navigate complex priorities and make trade-offs between speed, quality, and risk.

What do you need?

  • Experience leading customer-facing engineering: You’ve led teams building apps or websites that make complex problems feel simple.

  • Strong technical background: Experience with backend and client engineering. You understand the difference between "working code" and "scalable architecture."

  • Leadership experience: You have led high-performing teams (hiring, performance management, coaching). You know how to scale your impact through strong Engineering Leads and senior engineers.

  • Product mindset: You understand the "why" behind the "what." You can map technical efforts directly to business goals and customer value.

  • Strategic thinking: You can switch between reviewing a Pull Request and planning the 12-month technical strategy for a critical business domain.

  • Communication: You explain complex technical decisions to non-technical partners, challenge constructively, and build alignment.

Nice to have:

  • Experience building AI Assistants or other AI-powered experiences

  • Experience in payments, fintech, or another global regulated product environment

  • Experience building high-throughput APIs for enterprise or platform clients

  • Experience scaling a domain from one team into a multi-team organisation

Send is one of Wise’s most important customer journeys. If you want to shape a journey used by millions and grow great leaders, we’d love to hear from you.

Additional Information

Interested? Find out more:

  • How we work – a practical guide

  • DEI @ Wise

  • Wise Tech Stack (2025 update)

  • See what it's like to work at Wise London!

  • Our Engineering career map

  • Wise Engineering – https://medium.com/wise-engineering

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Experience leading customer-facing engineering teams building apps or websites
  • Strong technical background in backend and client engineering
  • Experience leading high-performing teams, including hiring, performance management, and coaching
  • Product mindset connecting technical efforts to business goals and customer value
  • Strategic thinking across technical execution and long-term planning
  • Strong communication and cross-functional alignment skills
  • Experience building AI assistants or other AI-powered experiences
  • Experience in payments, fintech, or another global regulated product environment
  • Experience building high-throughput APIs for enterprise or platform clients
  • Experience scaling a domain from one team into a multi-team organization

What the Team is Saying

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
Company Office Image
Brussels
Company Office Image
Austin
Company Office Image
Budapest
Company Office Image
Hydrabad
Company Office Image
Kuala Lumpur
Company Office Image
London
Company Office Image
New York
Company Office Image
São Paulo
Company Office Image
Singapore
Company Office Image
Tallinn
Company Office Image
Tokyo
Learn more

Similar Jobs

Wise Logo Wise

Implementation Manager

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
9000 Employees
115K-150K Annually

Wise Logo Wise

Engineering Lead - Embedded Solutions

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
9000 Employees
105K-135K Annually

Wise Logo Wise

Senior Creative Strategist

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
9000 Employees

Wise Logo Wise

Senior Engineering Lead II - Contacts Team

Fintech • Mobile • Payments • Software • Financial Services
Hybrid
London, Greater London, England, GBR
9000 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account