Senior Engineer - Systems Analyst (Policy Administration)

Individual Markets Business Technology Services - at Guardian is seeking a Senior Software Engineer – System Analyst who will be responsible for the implementation of Accenture Life Insurance & Annuity Platform (ALIP) Initiatives within the Individual Markets organization.

This position will play a key role in delivering integrated solutions and services that meet business initiatives, product launches, process improvements, and strategic objectives, by eliciting, defining, and prioritizing business requirements, translating business requirements into technical system requirements, along with managing root cause analysis and issue resolution.

You Will: (Responsibilities)

• Analyze, decompose and elicit business requirements into small, estimated, functional, user stories.
• Prioritize and sequence stories to maximize business value delivered while maintaining a sustainable pace for the team.
• Develop overall understanding of appropriate business processes and workflows
• Collaboration with External Vendor and ESQA to support enhancements
• Analyze, define, and translate business requirements into technical specifications and user stories. Requirements could include but not limited to:
• Data Mapping
• Data configuration
• UI/Business configurations (Screen/Workflows)
• Product mapping/configurations
• Business & System rules
• You will create/maintain Master Technical requirement documentation.
• Manage team dependencies, collaborating with other Product Owners/Analysts
• Accept user stories as done throughout the iteration with multiple define-build-test cycles.
• Use various tools including personas to guide design choices, empathy maps to help teams understand user needs, journey maps to describe customer experiences across the operational value stream & story maps to design workflows.
• Provide coaching and mentoring to Analysts/Product Owners
• Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions and influence strategic functional decisions
• You will identify project tasks required to support successful implementations, including performing impact analysis, verbally communicating complex issues, validating production readiness and communicating implementation statuses.
• You will partner with other Analysts & Product Owners to collaborate on team dependencies
• You may engage with various areas to resolve problems in production and non-production environments as they arise.
• You will provide leadership in technical problem solving by applying insight derived from a highly developed skill and knowledge base and coordinate impacts and dependencies across application teams.
• You will perform Unit testing as needed
• You will proactively identify opportunities for technology to improve business processes

• Bachelor's degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications.
• In-depth Policy Administration business and/or technical knowledge is required. ALIP experience is preferred but not required
• 8+ years of Business Analyst or System Analysis experience in an agile environment.
• In-depth knowledge of software development lifecycles including Agile development and testing.
• Knowledge of Agile Values, Principles, and Mindset
• Consumer centric focus with experience leading user experience components
• Demonstrated track record in effective requirement elicitation and analysis
• Ability to think strategically and evaluate short-, medium-, and long-term options
• Self-directed and proactive, able to think beyond the immediate challenge and anticipate using exceptional judgment and problem-solving abilities.
• Demonstrate strong methodical analytical skills considering different data points, patterns, trends, and/or themes to support system requirements and identify root cause and issue resolution
• Excellent written and verbal communications, organization, analytical, planning and leadership skills.
• Strong management, communication, technical and remote collaboration skills.
• Excellent team collaboration skills, to include experience in dealing with multiple projects impacting different processes within the Individual Markets ‘arena’, multi-functional teams, and ability to coordinate across teams in a large matrix organization environment.
• Ability to learn and maintain a comprehensive understanding of Guardian’s business and technology.
• Strong relationship building and maintaining skills. Champions a climate conducive to establishing positive working relationships with clients (internal and external).
• Ability to travel up to 10%
• Working knowledge of Confluence, Jira, Jira Align, MS Office Suite, and Visio

• Three days a week at Guardian office in Bethlehem, PA, Holmdel, NJ, Pittsfield, MA or New York, NY.

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.