Process Engineer II - Technical Services Organization (TSO)

Your Opportunity as the Process Engineer II - Technical Services Organization (TSO)

~internally this role will be titled Senior Engineer, Process - Technical Services Organization (TSO)

Location: New Orleans, LA - Gentilly manufacturing plant

Work Arrangements: 100% on-site

• Willingness to travel up to 20%
• Willingness to work off shift (including nights, weekends, and/or holidays) and flow to the work as needed

In this role you will:

• Understands fundamentals of coffee drying, roasting, and grinding and can apply knowledge to troubleshooting and operational improvements 
• Develops and implements engineering designs specific to coffee processing (drying, roasting, grinding, transport) that will improve efficiencies, increase capacity, and reduce costs
• Leads projects and initiatives while building consensus across functions as project team leader
• May act as a Technical Readiness Leader for new product initiatives
• Applies knowledge of coffee processing equipment to new initiatives and to equipment changes
• Writes and secures approval to test plans required for initiatives and other improvements; executes plans; reports on results
• Develops project plans that define scope, schedule, budget, business impact, and risks; executes plans to identify obstacles; gains alignment and brings issues to resolution
• Technical member of multiple project teams with responsibility for final performance of project
• Develops plans for or supports vendor acceptance testing and for on-site commissioning, qualification, and verification of equipment; leads VAT’s and startups
• Applies logic in problem-solving and analysis of alternatives to assess the financial and operational impact of business initiatives; assesses critical information to make effective decisions or recommendations
• Leads investigation, testing, and validation of new technologies
• Develops consensus agreement amongst the project teams, research and development, quality, engineering leadership, operations, and plant leadership
• Builds technical skills for the technology within Engineering & TSO and the broader Operations team
• Creates and applies technical standards across equipment categories
• May manage interns

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Bachelor’s degree in Engineering or Food Science
• 2+ years of Engineering, Operations, R&D and/or TSO experience
• Demonstrated ability to define a problem statement, identify root cause, and develop/implement systemic corrective actions
• Demonstrated ability to lead work effectively and independently given basic coaching and guidance
• Ability to work effectively with individuals and teams across the organization
• Ability to communicate clearly and effectively
• Willingness to travel on average 20% of the time

Additional skills and experience that we think would make someone successful in this role (not required):

• Prior manufacturing operational experience
• Data driven and strong analysis skills
• Capital project and/or start up management experience
• Fundamental understanding of food science / ingredient chemistry
• Experience developing and executing CQV plans and qualifying ingredients / recipes / processes
• Proficient with Prodika and TraceGains
• Proficient with JMP, Excel, or other data analysis tools

Learn more about working at Smucker:

• Helping our Employees Thrive  
• Delivering on Our Purpose  
• Our Continued Commitment to Ensuring a Workplace for All  

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