We are seeking a highly skilled Senior Engineer - OSS with strong expertise in VM-based cloud environments, Linux platforms, and operational support systems. The ideal candidate will have hands-on experience with RHEL/CentOS, OpenStack, cloud infrastructure, container technologies, and network fabric technologies (Cisco, HP, Samsung environments).
The role involves managing cloud operations, ensuring SLA compliance, troubleshooting critical issues, and supporting infrastructure scalability for Ericsson OSS platforms.
What you will do:
- Manage daily operations of VM-based cloud environments (RHEL/CentOS, OpenStack) and handle system configurations/PM files on Samsung Cloud environments.
- Analyze cloud log files on a daily/weekly basis for Samsung VM environments and implement preventive actions.
- Ensure cloud infrastructure availability and compliance with SLAs while performing capacity management (scale-in/out, vertical/horizontal).
- Work extensively on HP ProLiant servers using KVM hypervisor for virtualization operations.
- Perform fault correlation, impact analysis, and root cause analysis to proactively resolve cloud platform issues.
Network & Fabric Operations
- Manage and support data center network fabrics across Cisco, HP, and Samsung environments.
- Configure and troubleshoot Cisco switches/routers (L2/L3), including VLANs, VRFs, routing protocols (OSPF/BGP), and network segmentation.
- Work with HP networking (Aruba/ProCurve) for switching, fabric configuration, and performance optimization.
- Handle Samsung cloud/network fabric components, ensuring seamless integration with OSS platforms.
- Perform network troubleshooting, packet analysis, and traffic flow validation across fabric layers.
- Ensure high availability and redundancy using load balancing, link aggregation (LACP), and failover mechanisms.
- Collaborate with cross-functional teams to maintain end-to-end network performance and reliability.
Linux, Containers & Platform Management:
- Manage Linux system administration tasks including users, permissions, SELinux, systemd, networking, and firewall configurations.
- Work with Docker/Podman for container lifecycle management, including images, registries, networking, and deployments.
- Manage Kubernetes/OpenShift components such as projects, quotas, RBAC, service accounts, SDN, ingress/egress, load balancers, and NetworkPolicies.
- Handle storage operations including PV, PVC, dynamic provisioning, storage classes, and app deployments using Helm, Operators, templates, or CI/CD pipelines.
- Use Prometheus, Grafana, and EFK/ELK stack for monitoring, logging, alerting, and proactive performance optimization.
The skills you bring:
- 8-12 years of experience in OSS, cloud operations, infrastructure engineering, or network fabric management.
- Strong command over RHEL & CentOS Linux distributions.
- Hands-on experience with VM-based cloud environments and operational maintenance.
- Good understanding of OpenStack (certification is an added advantage).
- Experience with HP ProLiant servers and KVM hypervisors.
- Strong knowledge of Cisco networking (routing, switching, BGP, OSPF, VLANs, VRFs).
- Experience with HP/Aruba networking solutions and data center fabric architectures.
- Exposure to Samsung cloud/network environments or telecom infrastructure is a strong plus.
- Knowledge of Docker/Podman and container-based ecosystems.
- Practical understanding of Kubernetes/OpenShift, RBAC, projects, storage, and deployments.
- Strong knowledge of monitoring tools like Prometheus, Grafana, EFK/ELK.
- Good understanding of networking concepts, SDN, ingress/egress, load balancing, and fabric design principles.
Join our Team
About this opportunity:
We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain.
What you will do:- Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary.- Drive recovery processes improvement.- Offer your technical expertise to our domain support and automated operations team.- Aid our automation and analytics team with your detailed domain knowledge.- Construct and polish automated Service Delivery methodologies.- Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair.
The skills you bring:- Ericsson Operations Engine - Mode Of Operations.- Overall understanding of Automation?.- Troubleshooting skills.- Network Performance.- E2E Customer Experience.- Network Virtualization.- Problem management.- Telecom Domain.- Ericsson Customer Experience Assurance (CEA) Competence.- Incident management.- MS TOP.- Customer Experience Improvement.- Service Request Fulfilment (OMS).- System Administration.- Data Security.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 782274
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Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
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