Key Responsibilities
• Configure and install networking hardware and software — routers, switches, firewalls, wireless controllers, and access points.
• Serve as the top escalation point for complex network incidents, troubleshooting cloud and on-premises infrastructure to rapid resolution.
• Monitor network performance, integrity, and capacity; proactively tune and optimize for reliability and scalability.
• Design and implement network security controls, including segmentation, access authentication, VPNs, and disaster-recovery measures.
• Automate routine tasks and monitoring using scripting to improve efficiency across managed environments.
• Lead network assessments, migrations, and deployments for client onboarding and infrastructure upgrades.
• Mentor and support junior network engineers and technicians on technical issues and best practices.
• Maintain complete, accurate technical documentation, network diagrams, and status reports.
Skills, Knowledge & Expertise
• Solid background in network administration and architecture across enterprise environments.
• In-depth understanding of TCP/IP and routing protocols such as BGP and OSPF.
• Hands-on expertise with network platforms (Cisco IOS, Meraki, JUNOS, or equivalent) and enterprise firewalls (Fortinet, Palo Alto, SonicWall).
• Working knowledge of access control models, network security, and VPN technologies.
• Experience with network monitoring and analysis tools (SolarWinds, PRTG, or similar).
• Scripting ability for automation (Python or PowerShell).
• Familiarity with cloud networking (Azure, AWS) and modern SD-WAN solutions.
• Excellent troubleshooting, communication, and mentoring skills.
• Bachelor's degree in Computer Science, Information Technology, or related field — or equivalent experience.
Preferred qualifications
• CCNP or CCDP certification (CCNA required or in progress at minimum).
• Fortinet (NSE), Palo Alto (PCNSE), or Cisco Meraki certifications.
• Experience supporting VoIP / unified communications and QoS for voice traffic.
• Exposure to SOC 2, HIPAA, or other compliance-driven environments.
Job Benefits
• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off and paid holidays.
• Ongoing professional development.
About
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Skills Required
- 5-8 years hands-on experience as a Network Engineer, Systems Engineer, or Network Administrator
- Bachelor's degree in Computer Science, Information Technology, or related field or equivalent experience
- In-depth understanding of TCP/IP and routing protocols (BGP, OSPF)
- Hands-on expertise with network platforms (Cisco IOS, Meraki, JUNOS, or equivalent)
- Experience with enterprise firewalls (Fortinet, Palo Alto, SonicWall)
- Working knowledge of access control models, network security, and VPN technologies
- Experience with network monitoring and analysis tools (SolarWinds, PRTG, or similar)
- Scripting ability for automation (Python or PowerShell)
- Familiarity with cloud networking (Azure, AWS) and modern SD-WAN solutions
- Excellent troubleshooting, communication, and mentoring skills
- CCNA required or in progress
- MSP or multi-client environment experience
- CCNP or CCDP certification
- Vendor certifications (Fortinet NSE, Palo Alto PCNSE, Cisco Meraki)
- Experience supporting VoIP/unified communications and QoS for voice traffic
- Exposure to SOC 2, HIPAA, or other compliance-driven environments
What We Do
We are a full service technology company providing customized solutions for cloud telephones, voice over IP (VoIP), managed IT services, video conferencing, cyber security, data backup, security cameras, access control, fiber internet services, and more. In-Telecom goes beyond being an ordinary IT provider; we are your dedicated technology partner committed to your company’s objectives and expansion. Positioned at the forefront of emerging technology trends, we possess expertise in technology integration, support, and development. What sets us apart is our knowledge and skills that surpass other MSPs and our distinctive story, process, and exceptional team. We’re motivated by the mindset that we must achieve our personal, company, and partner goals. We call it the 3 W’s. When our clients win, our company wins, and our community wins. Creating the In-Telecom Experience and lasting partnerships requires a proven process for ensuring client success. We’ve developed The ITC Way to ensure the best experience for all of our partners from discovery to impllementation and beyond.
Why Work With Us
Our mission is to be the quality leader, service leader, technology leader and value-added leader in all areas of communications and technology, especially in our ever so much changing industry we are in. We will provide a variety of solutions to our clients and the corporate world to meet the demanding needs of technology in the workplace today.
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