The Role
The Senior MXDR Engineer implements and supports MXDR solutions, assesses customer needs, collaborates with stakeholders, and leads technical consultancy efforts while improving services through automation.
Summary Generated by Built In
As a Senior MXDR Engineer, you are a true multitasker with both technical depth and strong communication skills. Deploying and maintaining MXDR solutions is your core responsibility - your "bread and butter." You assess customer needs, collaborate with stakeholders across organizational levels, and ensure their environments become safer and more resilient against threats.
Your expertise is also a trusted resource within the team. Whether it's helping the SOC interpret the logging associated with a Splunk alert, troubleshooting CPU spikes of CrowdStrike agents during a DFIR engagement, or assisting SDM in interpreting technical questions - you’re the go-to person.
This role requires a broad skill set. A major focus is on technical consultancy, meaning a strong technical foundation, professional communication skills, and a passion for continuous learning are essential. We’re looking for someone with experience with SIEM & EDR tools. We see MXDR as Microsoft Sentinel, Splunk, CrowdStrike or Sentinel One. Familiarity with these platforms is a strong plus.
Because this is a customer-facing role, you should feel confident engaging with clients in both in-person and digital environments. As part of a global organization, proficiency in written and spoken English is a must.
Key Responsibilities
- Implement and support MXDR solutions for customers, ensuring effective deployment and configuration.
- Independently operate in multidisciplinary teams for projects, proactively contributing to client deliverables and addressing internal and external technical and organizational challenges.
- Serve as a Subject Matter Expert on specific MXDR tools, supporting and advising customers and colleagues across teams.
- Continuously improve the MXDR services through automation, process enhancements and knowledge sharing.
Skills, Knowledge & Expertise
- Expert knowledge of cybersecurity and proficiency in one or multiple MXDR technologies.
- Demonstrated ability to analyze and interpret complex data.
- Strong leadership and communication skills.
- Exceptional client engagement and problem-solving skills.
Job Benefits
We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:
- Flexible Working: Balance your work and personal life with our flexible working options.
- Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.
- Medicash & Critical Illness Scheme
- Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme.
- Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities.
- Green Car Scheme: Drive green and save money with our eco-friendly car scheme.
- Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme.
- Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet.
- Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.
About
We assess, develop and manage cyber threats across our increasingly connected society. We advise global technology, manufacturers, financial institutions, critical national infrastructure providers, retailers and governments on the best way to keep businesses, software and personal data safe.With our knowledge, experience and global footprint, we are best placed to help businesses identify, assess, mitigate & respond to the risks they face.We are passionate about making the Internet safer and revolutionising the way in which organisations think about cyber security.Headquartered in Manchester, UK, with over 35 offices across the world, NCC Group employs more than 2,000 people and is a trusted advisor to 15,000 clients worldwide.
Skills Required
- Expert knowledge of cybersecurity and proficiency in MXDR technologies
- Strong leadership and communication skills
- Demonstrated ability to analyze and interpret complex data
- Exceptional client engagement and problem-solving skills
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The Company
What We Do
NCC Group is a global cyber security and resilience company that helps organizations manage risk, strengthen resilience, and build trust. They provide services in cyber security consulting, managed services, technical assurance, and software escrow.
