Responsibilities
- Contributes to the development of technical designs, policies, and standards for GBS Workplace Technology services
- Implementation of Microsoft Office 365 technologies, supporting technologies and migrations of business acquisitions and divestitures
- Provides specialist guidance and support for other GBS IT teams to ensure the service is healthy, available and utilized efficiently
- Facilitates open communication and discussion between direct colleagues and other teams to support engineering activities and operational support escalations
Qualifications
- Bachelor's degree in relevant field (e.g. Information Systems Management) or equivalent experience
- 5+ years of overall experience with Information Technology in a matrixed environment
- 3+ years of work experience in a similar role
- Excellent problem-solving and communication skills.
- Ability to work collaboratively within a global team with members in APAC, EU and North America.
- Expert Microsoft Office 365 technology skills at a global enterprise scale:
- Teams
- Exchange Online and on-premises
- Power platform – Power BI, Power Apps, Power Automate
- Automation based on PowerShell, Graph API and Azure Automation runbooks
- Supporting auxiliary technologies:
- Microsoft Entra ID
- On-premises Active Directory
- Windows 10/11 Endpoint configuration and integrations
- Microsoft Office configuration and integrations
- Relevant certifications, either in possession of or demonstrative of skill level:
- MS-102: Microsoft 365 Administrator Expert
- MS-700: Managing Microsoft Teams
- PL-900: Power Platform Fundamentals
- PL-300: Power BI Data Analyst Associate
Top Skills
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.
Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
