Senior Engineer I - Sustaining

Reposted 2 Days Ago
Be an Early Applicant
Beverly, MA
In-Office
Mid level
Hardware • Semiconductor
The Role
The Sustaining Engineer supports existing products, resolves technical issues, implements design changes, and collaborates with teams for continuous improvement.
Summary Generated by Built In

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.

People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.

Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.

Visit our careers page to see what exciting opportunities and company perks await!

Job Description:

Job Summary:
The Sustaining Engineer is responsible for supporting and improving existing products and processes throughout their lifecycle. This role focuses on resolving technical issues, implementing design changes, and ensuring product quality and reliability. The Sustaining Engineer collaborates with cross-functional teams including Quality, Manufacturing, Supply Chain, and R&D to drive continuous improvement and cost reduction initiatives.

Key Responsibilities:

  • Provide technical support for existing products, addressing field issues, customer complaints, and manufacturing challenges.
  • Lead root cause analysis and implement corrective and preventive actions (CAPA) for product and process issues.
  • Manage engineering change orders (ECOs) and coordinate design modifications to improve product performance, manufacturability, or cost.
  • Collaborate with suppliers and internal teams to resolve component obsolescence and supply chain disruptions.
  • Support quality assurance activities, including failure analysis, reliability testing, and regulatory compliance.
  • Maintain and update product documentation, including drawings, specifications, and bills of materials (BOMs).
  • Participate in cross-functional teams to drive process improvements and lean manufacturing initiatives.
  • Provide training and technical guidance to production and service teams.
  • Monitor product performance metrics and recommend enhancements based on data analysis.

Requirements/Qualifications:

Qualifications:

  • Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related field).
  • 3+ years of experience in sustaining engineering, electronic modules manufacturing engineering, or product support roles.
  • Strong problem-solving skills and experience with root cause analysis tools (e.g., 5 Whys, Fishbone Diagram).
  • Familiarity with engineering change management and product lifecycle management (PLM) systems.
  • Excellent communication and teamwork skills.
  • Proficiency with CAD software and Microsoft Office Suite.

Preferred Skills:

  • Experience in a regulated industry (e.g., medical devices, automotive, aerospace).
  • Knowledge of continuous improvement methodologies.
  • Experience with ERP systems and data analysis tools.

U.S. Export Controls Requirements: This job requires access to technology, materials, software or hardware that is controlled by the export laws of the United States. Candidates are required to provide proof of either US citizenship, Permanent US residency or classification as a protected individual as defined in 8 USC 1324b (a) (3).

Travel Time:

0% - 25%

Physical Attributes:

Feeling, Handling, Hearing, Lifting, Noise and/or vibration, Other, Seeing, Talking, Works Alone, Works Around Others

Physical Requirements:

80% sitting, 20% standing.

Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.

To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.

Top Skills

Cad Software
Erp Systems
Microsoft Office Suite
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The Company
HQ: Chandler, AZ
13,393 Employees
Year Founded: 1989

What We Do

Microchip Technology Inc. is a leading semiconductor supplier of smart, connected and secure embedded control solutions. Its easy-to-use development tools and comprehensive product portfolio enable customers to create optimal designs which reduce risk while lowering total system cost and time to market.

The company’s solutions serve more than 125,000 customers across the industrial, automotive, consumer, aerospace and defense, communications and computing markets.

Headquartered in Chandler, Arizona, Microchip offers outstanding technical support along with dependable delivery and quality.

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