Senior Engineer - R&D Laboratory Systems IT

About the Department
Our Boston Research & Development hub, anchored in the greater Boston area, brings together the best minds in life science innovation. The teams located in facilities in Lexington, Watertown and Cambridge reflect the full R&D continuum, from early research through late-stage clinical development. Here, we are building for the future, creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple modalities and therapeutic areas. We recognize that improving human health starts here and that patients rely on us. Our greater Boston R&D hub merges biotech speed and agility with large pharmaceutical company quality, resources, and stability, uniting the best of both worlds to develop new medicines for patients.
The team is comprised of collaborative, diverse and passionate people who have a true sense of pride in their work and are committed to helping others grow and develop their careers. You'll also have a platform to engage with key stakeholders on a global scale throughout the entire pipeline process. And while changing the future of diabetes, obesity and MASH treatment is no easy task, we also recognize the importance of an enjoyable workplace, which is why we've cultivated a culture of fun, ingenuity and innovation. And our competitive compensation package and support of a healthy work-life balance all add to a best-in-class employee experience. We are changing lives for a living. Are you ready to make a difference?
The Position
Senior Engineer - R&D Laboratory Systems IT will be responsible for ensuring operations of existing local laboratory IT infrastructure as well as pursuing novel solutions that allow the research teams on site to work with data driven sciences. Major tasks will include implementing and maintaining existing laboratory systems and instruments, enabling solutions for capturing data from laboratory instruments and servers, ensuring local and cloud storage capacity for data, ensuring access to relevant cloud computing data science tools, as well as securing network performance for data capture and analysis locally and globally.
Senior Engineer - R&D Laboratory Systems IT - Labs will work closely with research and operations staff in Lexington as well as with the Digital, Data and IT (DDIT) organization, DDIT Research and Early Development (DDIT RED) and coordinating with colleagues in NN global research hubs and at multiple US locations.
**This will be an onsite position supporting Lexington, Watertown, and Waltham campuses.
Relationships
This position reports to the Lab IT lead in Lexington and will collaborate closely with Boston Hub IT team.
Additional internal stakeholders include IT applications teams from Novo Nordisk (NN), IT security teams from NN; Legal, audit and compliance representatives from NN; NNI IT group for infrastructure, network, security, application, and user related activities.
External stakeholders include service providers for support of scientific instruments and systems.
Physical Requirements
0-10% overnight travel required.
Qualifications

• Relevant experience includes:
  • • • Experience troubleshooting and supporting systems and instruments in a laboratory-based setting.
      • Experience supporting research and scientific teammates
      • Hands-on support of laboratory IT infrastructure and instruments
      • Solid understanding of PC based hardware, Microsoft Windows Servers, Active Directory, Virtual Machines
      • Solid understanding of network standards and protocols, wireless networks, VLANs, firewalls
      • Solid understanding of relational databases (e.g. MSSQL/Oracle)
      • Understanding of remote support and help desk ticketing systems
      • Excellent troubleshooting skills with ability to create solutions

• Demonstrated ability to work independently, generally unsupervised, in teams, and with external collaboration partners on highly complex activities
• Customer minded problem-solving mindset with a keen interest in identifying and problem solve how to best enable and increase science and operational performance through IT
• Ability to influence, communicate, and collaborate in teams spanning multiple time zones as part of a global organization
• A high school diploma, minimum of 8+ years relevant experience required
  • A bachelor's degree with 5+ years and Master's degree with 3+ years relevant experience can be considered

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.