Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.
The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.
Our Digital Workspace Platform (DWP) team at ResMed is dedicated to developing, supporting, and enhancing a comprehensive suite of endpoint, document management, unified communication, and identity management tools that directly impact over 12,000 ResMedians worldwide on a daily basis. We are a proactive and innovative team committed to optimizing systems, applications, and infrastructure to deliver productivity solutions. Our mission is to simplify the daily work lives of every ResMedian.
We are seeking an experienced Senior Engineer, EDM to join a global team in managing and enhancing our document management portfolio. These systems include Azure, SharePoint, O365 Teams, PurView. The successful candidate will be responsible for helping to build and execute on the DMS roadmap ensuring scalability, enhancements and operational effectiveness of the systems.
This role requires a strong background in technical document management systems, a strategic mindset, and the ability to effectively work with a cross-functional teams. We value performance, simplicity and scalability in design, and this role will ensure user experience and security are built into the platforms.
Let’s Talk Responsibilities:
Develop and execute on the technical roadmap for DMS’s such as SharePoint, Teams and O365 products, aligning business needs with technical enhancements.
Ensuring ongoing strategy and deployment alignment with the overall product strategy.
Collaborate with cross-functional teams to define product features, enhancements, and technical requirements.
Work and negotiate with Legal/Privacy/Security to ensure compliance policies are configured, maintained and updated to align with corporate standards and future direction.
Integration of E5 licensing capabilities within the Azure space and design foundational workflows and automations.
Formalize and drive a strategy surrounding unstructured data sets and document lifecycle management.
Deliver playbooks and governance guidance to support content creators and business teams. Use these discussions to enhance Resmed global data policies.
Prioritize initiatives, and communicate progress and updates, building with future state in mind and ease of use for all business functions.
Build and provide technical guidance and expertise to the team to ensure successful implementation of product enhancements.
Work with adoption and transformation team to understand impact, feedback, and adoption material needed.
Ensure scalability, performance, and security of the document management systems, adhering to regulatory and compliance standards.
Mentor a global team of technical experts, fostering a culture of collaboration, innovation, and continuous improvement.
Provide guidance on industry best practices for Resmedians globally and support standardization and training initiatives.
Let’s talk qualifications:
Have a “We can solve the world attitude, and a solution-oriented mindset.”
Sense of urgency with the goal that we are here to empower our end users to do their best work.
Bachelor’s degree or higher in Information Systems, Computer Science, Engineering, Business or related field.
5+ years progressive experience as a business or system analyst, designing Data Labelling and Data Retention Policies in Purview, gathering and documenting requirements, analyzing processes, and detailing specifications for both business and technical audiences.
Demonstrated ability to be part of a global teams and drive product development from a technical perspective, with a users hat on.
Experience working with Purview, labeling and Global policies.
Experience in being in front of the business and working with Legal, Security & Privacy to help build for the end user, but keeping alignment to ensure a secure environment.
Understanding of global regulatory requirements and compliance standards related to document management.
Experience understanding risk management standard, ISO requirements, Data Privacy Standard (GDPR) and supporting audit functions when needed.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Experience with agile methodologies and project mindset that does not mind working in the grey.
Strong problem- solving skills and the ability to make data-driven decisions.
DWP values performance, simplicity and scalability in our designs. If you are a results-driven Product Manager with a passion for document management systems and a desire to work with and lead global teams in driving product innovation, we invite you to apply for this exciting opportunity. Join us in shaping the future of regulatory document management with cutting-edge technology and a driven team.
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Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
What We Do
ResMed provides medical equipment for treating, diagnosing, and managing sleep-disordered breathing and other respiratory disorders.
