Senior Engineer, DevOps

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

As a Senior Cloud Engineer, you will utilize your extensive Cloud/ DevOps knowledge and experience to design, develop and deploy solutions utilizing the Cloud/DevOps platforms. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. The Senior Cloud Engineer is a highly experienced subject matter expert on the Cloud/ DevOps platforms with strong experience designing, developing and deploying integrations with external third-party tools. 

Roles and Responsibilities

• Serve as the subject matter expert (SME) for cloud platforms, including AWS, Azure, and GCP, providing guidance on best practices and architectural decisions. 
• Supporting customers with core technologies used for Managed Services offerings including but not limited to: Cloud, Automation, Terraform, CI / CD. 
• Assist with team building through interviewing, on-boarding, and aligning technical resources. 
• Communicate complex technical concepts effectively to both technical and non-technical stakeholders through strong communication and presentation skills. 
• Leading the creation of documentation and written deliverables.
• Maintain high levels of project and situational awareness, ensuring that deliverables align with organizational goals and timelines. 
• Provide technical leadership to junior staff in the form of coaching, mentoring, and feedback. 
• Act as technical expert in both internal knowledge sharing as well as client engagements. 
• Ensure precision and accuracy in all tasks, demonstrating a strong attention to detail. 
• Influence direct team members and external customers regarding policies, best practices, and procedures
• Obtain and maintain certifications with associated qualifications

Qualifications

• Subject matter expert in AWS, Azure, and GCP, with the ability to architect and manage multi-cloud environments. 
• Experience with FinOps Foundation practices and tools. 
• Knowledge of modern monitoring and observability tools such as Prometheus, Grafana, and Datadog. 
• Advanced knowledge of IaC tools (e.g., Terraform, CloudFormation, AWS CDK), CI/CD tools (e.g., Jenkins, Python, GitLab CI/CD, AWS CodePipeline), and containerization technologies (e.g., Docker, Kubernetes). 
• Strong knowledge of Cloud Cost Management processes and methodologies (FinOps, Harness experience a plus) 
• Strong leadership skills (coaching, mentoring, technical leadership). 
• Proficiency in JIRA is required, including familiarity with its features and functionality to manage workflows, track tasks, and support project management activities. 
• Strong communication and presentation skills
• Strong project and situational awareness
• Strong attention to detail

Expectations

• Demonstrate deep expertise on variety of technologies used within Managed Services offerings.
• Balancing client billing responsibilities with leadership priorities.
• Strive for continuous improvement through updates to processes, practices, and documentation.
• Ability to adapt to evolving customer requirements and changes in team workloads.
• Depth of knowledge and experience enables contribution in a more complex/critical environment
• Provide measurable input into new products, processes, standards, and / or plans 
• Communicate with external customers, which may include senior management, on matters that require explanation, interpretation, and / or advising
• Drive scoping, planning, and methodology for critical projects
• Provide measurable input into new products, processes, standards, and / or plans

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include: 

- Medical, Dental, and Vision Insurance 

- 401(k) 

- Paid company holidays 

- Paid time off 

- Paid parental and caregiver leave 

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.