Senior Engineer (DevOps), Platform Engineering

We’re looking for a Senior Engineer (DevOps) to join our Platform Engineering team. This role is ideal for someone who thrives in fast-paced environments, enjoys solving infrastructure challenges at scale, and treats internal platforms like products—with velocity in mind.

You'll play a key role in designing, building, and operating the infrastructure and tooling that power NetBox Labs. From infrastructure automation to CI/CD pipelines to observability systems, you’ll help create the foundations that our teams rely on to ship high-quality software quickly and reliably.

In this role you will:

• Design, build, and maintain infrastructure systems supporting NetBox Labs’ SaaS and internal engineering needs.

• Operate and optimize AWS and other cloud infrastructure with a focus on cost efficiency, security, and performance.

• Contribute to internal platform tooling, CI/CD automation (GitHub Actions), and developer self-service capabilities.

• Enhance observability and incident response systems, including monitoring, alerting, and SLOs.

• Collaborate with stream-aligned product teams to understand their needs and continuously improve internal platforms.

• Help enforce and improve security and compliance standards, including SOC 2 controls.

• Contribute to documentation, onboarding materials, and internal support processes.

• Participate in on-call rotation for infrastructure and platform services.

• Mentor and share knowledge with other team members to elevate the overall team's expertise.

Requirements:

• 5+ years of experience in DevOps, SRE, or platform engineering roles.

• 2+ years of experience at a B2B software startup.

• Strong experience with AWS (EC2, VPC, IAM, RDS, etc.) especially EKS/Kubernetes and infrastructure-as-code (Terraform, Helm).

• Experience with CI/CD pipelines and automation tooling—ideally GitHub Actions.

• Familiarity with observability tools like Prometheus, Grafana, Loki, or similar.

• Proficiency in Python, Go, or shell scripting.

• Comfortable operating in a fast-paced, ambiguous startup environment.

• Strong communication and documentation skills.

Nice to Haves:

• Experience working in a SOC 2 compliant or security-focused environment.

• Familiarity with the NetBox ecosystem or network automation tooling.

• Open-source experience or contributions.

• Experience with AI tools (e.g. Copilot, ChatGPT, Cursor)

• We own and solve problems with an innovative mindset and high attention to detail. We are always striving for improvements in our platform and methodologies. 

• We put our community first and support our colleagues by sharing our knowledge and providing constructive feedback.

• We value simplicity and focus and think twice before adding complexity. 

• Given we are a remote-first team located all over the world, we value strong communication skills and an open, transparent culture. We use Google Apps, Slack, Zoom and Notion to collaborate in real time and work asynchronously. We also get together during the year at company events, plus at industry conferences, and meetups.

NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

NetBox Labs is the commercial steward of open source NetBox, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include NetBox Enterprise, a fully supported self-managed NetBox with advanced features, and NetBox Cloud, a secure, scalable, and reliable SaaS edition of NetBox.

NetBox powers thousands of companies, and NetBox Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.