Senior Engineer, Customer System Integration Test

At WD, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, WD is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that—our technology helped people put a man on the moon and capture the first-ever picture of a black hole.

We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital®, WD®, and WD_BLACK™.

We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world’s biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, WD is fueling a brighter, smarter future.

Today’s exceptional challenges require your unique skills. Together, we can build the future of data storage.

This role is within the Quality organization and is responsible for validating and characterizing WD products in customer system environments. The engineer will support customer system integration testing, product validation, issue analysis, and test process improvement to help ensure WD products meet or exceed customer expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Develop, maintain, and improve test infrastructure and test methods for new products and technologies.
2. Execute product validation activities throughout the product lifecycle, including development and quality validation phases.
3. Maintain accurate test tracking information, including test status, progress updates, and target completion dates.
4. Support failure analysis for qualification issues and field issues related to customer system environments.
5. Collect, analyze, and summarize test data, and report issues, risks, and concerns to relevant stakeholders in a timely manner.
6. Work closely with cross-functional teams to share learnings, testing methods, and best practices.
7. Support continuous improvement of customer system validation processes, test efficiency, and product quality.

1. Bachelor’s degree or above in Electronics Engineering, Computer Science, Mechatronics Engineering, Automation, Communication Engineering, or a related technical field.
2. 0–2 years of relevant experience in system testing, server testing, hardware testing, storage product testing, or related areas is preferred.
3. Basic understanding of computer systems, servers, storage products, or customer system environments.
4. Familiarity with SATA/SAS protocols, storage interface technologies, HDD products, storage product validation, or customer qualification processes is a plus.
5. Basic scripting skills in Shell, Python, or other scripting languages for test support, data analysis, or automation tasks.
6. Project, internship, or work experience related to electronics, computer systems, servers, storage products, hardware testing, system integration testing, reliability testing, automation testing, or failure analysis is preferred.
7. Good analytical thinking, problem-solving skills, and attention to detail, with the ability to analyze issues logically and summarize findings clearly.
8. Detail-oriented and data-driven mindset, with strong ownership, accountability, and organizational skills.
9. Good communication skills and the ability to work effectively in a cross-functional team environment.
10. Interest in HDD products, storage technologies, quality validation, and customer system integration testing, with strong learning agility and willingness to learn new technologies, tools, and test methodologies.

WD is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available HERE

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].