You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you’ll be doing…
As a Senior Engineer Consultant - Full Stack, you will partner with stakeholders to design and add value to code development and enhancements for Contact Center Application This role partners directly with the business to create agentic processes used by all Customer Service Representatives.
You will be responsible for but not limited to the following:
- Understanding the business requirements and translate them into solutions
- Experiencing AI pairing tools to quickly stand up the solutions.
- Designing and coding complex reusable, modular UI components incorporating Service business rules and code Real Time API using Spring Framework. Responsible for project deliverables throughout the design, coding, testing and UAT phases of enterprise projects.
- Guiding US and Offshore team members with software designs and follows the software development life cycle standards.
- Mentoring and motivating the staff team members and peers on projects and business level impacts for the deliverables.
- Validating and flag gaps to avoid pitfalls in the development lifecycle.
- Making independent decisions that positively impact the overall system and future business projects.
- Creating innovative solutions to improve efficiency for call center representatives to service customer requests.
- Looking up for new technology and process improvement to keep up with the dynamic pace for the development team. Looking into reusability to increase speed of delivery for projects.
- Handling complex assignments including large and medium scale project designs, API Schema definition and customized user interface design for Call Center application Web modules for consumer customers. Implement the assisted channel digital platform with 24x7 availability and ensure the application is scalable to meet sub-second response times for the business SLAs.
- Creating project plans for the development activity, resource allocation and management of tasks for multiple projects.
- Tracking milestones and coming up with mitigation alternatives for issues and design gaps.
- Interacting with Analyst, QA leads, Operation leads to ensure the deliverables are aligned.
What we’re looking for…
You'll need to have:
- Bachelor’s degree or four or more years of work experience.
- Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
- Experience to design, develop, testing and operational support in ReactJS, ExtJS, Javascript, Typescript, Micro services, Java, Spring MVC, SQL, Oracle and/or other OOP languages.
- Experience in AWS Cloud services.
Even better if you have one or more of the following:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related technical field.
- Experience in telecommunications domain.
- Extensive experience in Web UI framework and Web UI development which includes Usability, Page transition, page navigation, image caching, lazy page loading.
- Experience in Front End payload, able to make decisions on front-end validations, server side validations.
- Experience using UI debugging and profiling tools.
- Experience in performance tuning the web application.
- Experience working with high-available mission critical large scale web applications.
- Experience building systems for Cloud native with DevSecOps mindset.
- Experience in project leading the programs/projects with US and offshore development teams.
- Strong analytical skills and being able to abstract information from existing code.
- Experience in development of multi-threaded applications in interfacing with other systems.
- Excellent object-oriented design & programming skills, including strong working knowledge and experience in design patterns, refactoring.
- Strong understanding of standard software development lifecycle methodologies.
- Software development ability, experience, speed, and quality.
- Ability to work in an Agile development environment.
- Interface with different departments within the organization.
- Possess good interpersonal communication and teaming skills.
- Experience with Git version control systems and CI/CD pipeline.
- Experience in development of call center digital platforms.
- AWS certification.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and CompensationOur benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $101,000.00 - $194,000.00.Skills Required
- Bachelor's degree or four or more years of work experience
- Four or more years of relevant experience, demonstrated through work experience and/or military experience
- Experience designing, developing, testing, and providing operational support in ReactJS, ExtJS, JavaScript, TypeScript, microservices, Java, Spring MVC, SQL, Oracle, or other object-oriented languages
- Experience with AWS Cloud services
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related technical field
- Experience in the telecommunications domain
- Experience with web UI frameworks and web UI development
- Experience with front-end and server-side validation
- Experience using UI debugging and profiling tools
- Experience tuning web application performance
- Experience with highly available, mission-critical, large-scale web applications
- Experience building cloud-native systems with a DevSecOps mindset
- Experience leading projects with U.S. and offshore development teams
- Strong analytical skills and ability to abstract information from existing code
- Experience developing multithreaded applications interfacing with other systems
- Strong object-oriented design and programming skills, including design patterns and refactoring
- Strong understanding of standard software development lifecycle methodologies
- Ability to work in an Agile development environment
- Experience with Git version control systems and CI/CD pipelines
- Experience developing call center digital platforms
- AWS certification
Verizon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verizon and has not been reviewed or approved by Verizon.
-
Fair & Transparent Compensation — Fairness and competitiveness of pay are highlighted through statements such as “pay is good,” “pays very well,” and “the compensation at VZ is very competitive.” High earning potential is also described for certain roles, including base pay plus commissions and bonuses.
-
Healthcare Strength — Healthcare coverage is portrayed as comprehensive, spanning medical, dental, and vision with before-tax contributions and preventive-care credits. Increased HSA contributions and multiple plan options further reinforce the perceived strength of health benefits.
-
Retirement Support — Retirement offerings are positioned as robust, including a strong 401(k) match, pension eligibility for some groups, and additional financial protections like life and long-term disability coverage. Union contract updates also point to pension increases and retirement security improvements.
Verizon Insights
What We Do
Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to move the world forward - collectively building the network America relies on most. Here, we have the ability to learn and grow at the speed of technology, the space to create within every role, and the opportunity to shape a rewarding career.
Why Work With Us
Integrity. Respect. Excellence. Accountability. These are some of the key values at the heart of our Credo. This code of conduct lays out how we show up as a responsible business every day. It is the blueprint that inspires us to live up to the highest standards and defines who we are and how we work.
