About this opportunity:
Engineer shall be responsible for supporting Cloud solution for customer. This essentially includes understanding solution (HLD,LLD), support, configuration, Integration, Acceptance Testing, customer coordination, documentation and training etc. He/She should have deeper understanding on cloud, virtualization and related Infrastructure technologies. This position includes (but not limited to) proactively working with other stakeholders (i.e. solution architect, different OEM etc.), effective communication, coaching and guidance to team.
This role demands positive mind-set, 24*7 support and hands on delivery experience in respective areas of expertise.
What you will do:
- To work within well-defined system support guidelines.
- To priorities faults to meet SLA/WLA.
- To ensure correct working methodology.
- To handle emergencies and if required coordinate with Emergency support.
- To investigate faults/cause related to system/network problems.
- Execute system configuration changes as per given access rights.
- Analyses the solution from an end 2 end perspective Provide extensive support for HLD and LLD.
- Support Solution build over Openstack.
- Support of Openstack solutions with multiple vendors and solutions like storage (SAN, NAS) and networking (SDN controller).
- Acceptance testing including End to End Solution testing.
- Execute test & acceptance.
- Prepare Method of Procedure for configuration.
- Perform Fault and performance management for Openstack components.
- Perform debugging and troubleshooting of Openstack services to meet end results. Prepare scripts for data collection, health check and monitoring.
- Perform database management (relational and NoSQL) for application and Openstack service configurations.
The skills you bring:
- Bachelor's degree in Computer Engineering, Information Technology, or equivalent.
- 5-8 years' experience in systems or network support/integration projects, with at least 3 years hands-on experience in cloud solution support, deployment or integration.
- Strong hands-on experience with OpenStack platform and services.
- Working knowledge of at least one cloud platform: Ericsson CEE, Red Hat OpenStack Platform (RHOSP), Red Hat OpenShift (RHOCP), Nokia CIBIS or Kubernetes.
- Familiarity with Ceph or SAN storage, and PaaS/SaaS concepts.
- Basic Python scripting ability.
- Telecom protocol awareness (SAE, Diameter, SS7, IMS) is a plus
- Experience with virtualization technologies (KVM, VMware, Hyper-V, vendor-specific platforms such as Cisco/HP/Red Hat/IBM); experience with FusionSphere is a plus.
- Knowledge of SAN/NAS storage solutions; experience supporting cloud solutions in production.
- Experience with infrastructure vendors (Cisco, Huawei, Dell, HP, etc.) and blade systems.
- Understanding of cloud automation and configuration management tools (Puppet, Chef).
- Strong OS skills (RHEL, SUSE, CentOS) and security (SELinux).
- Working knowledge of relational databases (MySQL, Oracle) and NoSQL (MongoDB, Cassandra).
- Virtual networking concepts and technologies: Open vSwitch, SDN controllers, REST northbound APIs, southbound interfaces (OpenFlow), SR-IOV, DPDK.
- Experience with RESTful APIs and scripting to interact with OpenStack APIs.
- Knowledge of NFS, FCoE, SAN, iSCSI, SNMP, HTTP/REST and networking devices (load balancers, firewalls, routers, switches)..
Why join Ericsson?
At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Noida
Req ID: 779775
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What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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