What you'll do:
- Enterprise Project Leadership: Lead complex, high-stakes integrations for Tier-1 enterprise partners. Manage multi-stream projects involving custom features, heavy regulatory requirements, and bespoke operational workflows.
- Strategic Consultation: Act as a trusted advisor on Open Banking strategy. Consult merchants not just on how to integrate, but on how to optimize their payment flows for maximum conversion in a real-time payments landscape.
- Process Architecture: Identify gaps in the current integration portfolio assets and policies. Create and refine "best practice" playbooks that the wider team can adopt to improve efficiency.
- Cross-Functional Leadership: Lead operational rehearsals and orchestrate alignment across Product, Risk, Legal, and Support for large-scale launches.
- Mentorship: Mentor Junior and Mid-level Engagement Managers, providing guidance on project management techniques and challenging client negotiations.
- Feedback Loop: Synthesize market feedback from enterprise clients to provide high-level strategic input to the Product and Engineering roadmaps.
Who you are:
- Solid experience in technical program/project management, specifically handling Enterprise/Strategic accounts.
- Advanced PM Skills: PMP or Agile certification is a plus. Demonstrated ability to manage conflicting stakeholder needs in complex matrix environments.
- Technical Expertise: Strong experience managing Web Services API integrations; comfortable discussing technical architecture with CTOs and Engineering Leads.
- Fintech Expert: Deep knowledge of the payments ecosystem (Open Banking, ACH, RTP) is required.
- Problem Solving: Proven track record of turning "red" (at-risk) projects into successful launches through negotiation and creative problem solving.
Our perks and benefits
- Bradesco health and dental plan, for you and your dependents, with no co-payment cost;
- Life insurance with differentiated coverage;
- Meal voucher and supermarket voucher;
- Home Office Allowance;
- Wellhub - Platform that gives access to spaces for physical activities and online classes;
- Trustly Club - Discount at educational institutions and partner stores;
- English Program - Online group classes with a private teacher;
- Extended maternity and paternity leave;
- Birthday Off;
- Flexible hours/Home Office - our culture is remote-first! You can work in every city in Brazil;
- Welcome Kit - We work with Apple equipment (Macbook Pro, iPhone) and we send many more treats! Spoiler alert: Equipment can be purchased by you according to internal criteria!;
- Referral Program - If you refer a candidate and we hire the person, you will receive a reward for that!
Top Skills
What We Do
At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.
Why Work With Us
At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.
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