EXL (NASDAQ: EXLS) is a global analytics and digital solutions company that partners with clients to improve business outcomes and unlock growth. Bringing together domain expertise with robust data, powerful analytics, cloud and AI to create agile, scalable solutions and execute complex operations for the world’s leading corporations. EXL was founded on the core values of innovation, collaboration, excellence, integrity and respect creating value from data to ensure faster decision-making and transforming operating models. Key industries including Insurance, Healthcare, Banking and Financial Services, Media, and Retail among others.
Headquartered in New York, our team is over 45,000 strong, with more than 50 offices spanning six continents. For information, visit www.exlservice.com.
Role Title: Insurance Data Analytics Engagement Manager/ Senior Engagement Manager
BU/Segment: Analytics
Location: London, United Kingdom (Flexible hybrid working)
Employment Type: Permanent
Summary of the role:
We are currently seeking an Insurance Data Analytics Engagement Manager to join our team. As an Analytics Engagement Manager, you will play a vital role in developing and nurturing new business opportunities; managing projects and accounts for our insurance clients; ensuring the seamless implementation and integration of data management and analytics solutions while fostering long-lasting relationships.
As part of your duties, you will be responsible for:
- Business Development: Conduct market and account analysis to identify potential business opportunities, market trends, and competitive intelligence. Identify opportunities for growth through increased penetration of existing and new product offerings, competitive displacement, and process improvement within portfolio.
- Account Management: Work with large existing Personal and Commercial lines insurance and broker accounts, understanding their analytics, data management & cloud related needs and challenges. Invest time in developing a deep understanding of the client's strategy and critical business challenges and map this to a detailed account plan to expand existing services.
- Use case Delivery: Lead dual-shore teams to deliver targeted analytical use cases and projects in functional areas like Claims, Underwriting, Marketing, Sales and Services, Operations, Finance and Actuarial
- Analytics Solutions: Work closely with our technical & architecture teams to understand, build and present analytics solutions tailored to each client's requirements.
- Technology Expertise: Stay up to date with the latest advancements in Analytics, Gen AI, data management technologies and industry trends. Utilize this knowledge to showcase the benefits and competitive advantages of our data offerings to clients.
- Team Collaboration: Collaborate with colleagues in different departments, including sales, marketing, product development, and customer support, to foster a cohesive and customer-focused approach to our solutions. Collaborate in an agile mode with dual shore teams to
- Relationship Building: Build and nurture a strong network and connect with Heads of Business Functions, Data & Analytics Directors and other data analytics professionals in the assigned insurance client portfolio.
- Thought-Leadership: Represent the company as a subject matter expert in data management and analytics during industry events, conferences, and webinars. Contribute to thought leadership materials and establish the company's position as a leader in the field.
Qualifications and experience we consider to be essential for the role:
- Demonstrated experience of working with consulting or suppliers into Tier 1 Insurance accounts, with a proven track record spanning 8-14 years.
- Experience of working with insurance clients in UK market (General Insurance - personal line, commercial, specialty and London market insurer or Life Insurance)
- Specialization in Analytics/Data Management/ Cloud enablement/Generative AI, possessing the expertise to streamline analytics and data-related processes and ensure data quality and security.
- Familiarity with Cloud technologies and their application in analytics and data management processes.
- Familiarity with Insurance Policy and Claim Data, Underwriting and Pricing processes, Analytics and Digital Operations within insurance carriers and brokers.
- Mature understanding of underwriting, and claim principles, cost drivers and appreciation of the changing insurance data and technology landscape.
As part of a leading global analytics and digital solutions company, you can look forward to:
- A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension.
- EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories.
- At EXL, we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies.
- As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status.
- EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP).
- At EXL, we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration.
To be considered for this role, you must already be eligible to work in the United Kingdom.
Skills Required
- 8-14 years experience working with consulting firms or suppliers into Tier 1 Insurance accounts
- Experience working with UK insurance clients (personal lines, commercial, specialty, London market, or life insurance)
- Specialization in Analytics, Data Management, Cloud enablement, or Generative AI
- Familiarity with cloud technologies applied to analytics and data management
- Familiarity with insurance policy and claim data, underwriting and pricing processes, analytics and digital operations
- Mature understanding of underwriting and claims principles and cost drivers
- Eligibility to work in the United Kingdom
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
