Senior Energy Advisor

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program – convert your recognition points into gift cards
• Employee Assistance Program – offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

We are looking for a talented individual to join CLEAResult as a Senior Energy Advisor. As a Senior Energy Advisor, you will play a key role in leading and supporting residential energy‑efficiency advising efforts. You will guide customers through project qualification and completion, provide advanced technical and customer guidance, and help maintain program excellence through oversight, quality, and mentorship.

Senior Energy Advisors serve as subject‑matter experts, supporting multiple programs when needed and helping newer advisors build technical knowledge, customer‑service skills, and program understanding. You will provide higher‑level troubleshooting, support broader program performance needs, and help maintain a consistent, high‑quality experience across the advising team. This is a remote position, and with preference for applicants based in Denver, Colorado.

• Provide individualized and ongoing assistance to property owners and contractors to support project conversion, eligibility verification, and compliance.

• Troubleshoot advanced technical and installation‑related questions; offer training and guidance to customers, contractors, and Energy Advisors.

• Lead or support rebate processing, data entry, QA/QC activities, and quality checks.

• Record and report customer and contractor interactions to support program requirements and continuous improvement.

• Mentor and support Energy Advisors, providing knowledge‑sharing, workflow guidance, and onboarding support for new hires.

• Support multiple residential programs as needed, depending on experience and operational load.

• Provide strategic insight to program leadership by identifying trends, barriers, and process opportunities.

• Strong customer‑service background with the ability to educate and advise customers in a clear, supportive manner.

• Advanced technical aptitude (building science, residential systems, program requirements).

• Strong communication skills, both written and verbal, especially in explaining complex topics.

• Ability to mentor, coach, and support junior team members.

• High attention to detail with strong documentation and QA focus.

• Ability to manage shifting priorities across multiple programs.

• Proficiency with CRM tools (Salesforce and/or Quickbase).

• 1–2 years of industry‑related experience with a Bachelor’s degree, OR a combination of training, education, and directly relevant work experience.

• Experience in technical advising, customer service, or residential energy‑efficiency programs.

• Experience supporting customer education, technical troubleshooting, or contractor engagement.

• Ability to juggle email‑based and phone‑based customer communication consistently.

• Strong problem‑solving abilities and curiosity to understand building‑science concepts.

• Flexibility to support multiple programs based on seniority and experience.

Target Compensation:
$26.00 per hour

Compensation Range

Currency

Type

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.