Senior Enablement Manager - Product Marketing

Posted Yesterday
Hiring Remotely in United States
Remote
151K-173K Annually
Senior level
Big Data • Internet of Things • Machine Learning
The Role
Lead sales enablement strategy and execution for product marketing: create messaging, sales content, partner kits, and global training; align enablement with revenue goals; measure adoption and improve assets for sales, partners, and customer-facing teams.
Summary Generated by Built In

Life at Plume

At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.

We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. 

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.

Role Overview:

Plume is seeking a Product Marketing Manager focused on Sales Enablement to lead the strategy and execution of enablement programs that empower our global go-to-market teams. In this role, you will ensure that sales teams, solution architects, partner teams, and customer-facing organizations have the messaging, training, and tools needed to communicate Plume’s value and win with customers. You will work closely with Product Management, Sales Leadership, Marketing, Customer Success, and Partner teams to translate product innovations into clear messaging, effective enablement assets, and scalable training initiatives. This role is ideal for someone who thrives in fast-moving startup environments, understands how to support both business and technical sales audiences, and has experience selling into large telecommunications providers or ISPs.

Responsibilities:

Own Sales Enablement Strategy

  • Define and manage Plume’s sales enablement framework and processes

  • Ensure sales teams globally understand:

    • What’s new?

    • Why it matters to customers?

    • How to position Plume effectively?

  • Drive enablement for major launches, product updates, and strategic initiatives

  • Partner with Sales Leadership to align enablement with pipeline and revenue goals.

  • Drive adoption of key assets needed across customer engagement process

Develop Sales Content and Messaging Guidance

Create or collaborate with peers on the core materials that help sellers communicate value, including:

  • Sales talking points and pitch decks

  • One-pagers and executive briefs

  • FAQs and objection handling

  • Competitive positioning and battlecards

  • Product messaging and positioning

Deliver Global Training Programs

Design and deliver enablement across multiple channels:

  • Live training sessions and workshops

  • Sales kickoff and regional meetings

  • On-demand video and recorded briefings

  • Internal newsletters and targeted product marketing updates

  • Partner and channel enablement programs

Partner Enablement

Support Plume’s channel partners, service providers, and ODM partners by delivering:

  • Partner sales kits and enablement assets

  • Partner training sessions and webinars

  • Joint go-to-market enablement materials

Measure & Improve Enablement Impact

  • Gather feedback from sales teams, partners, and customer-facing teams

  • Track adoption and usage of enablement assets

  • Identify best practices from top-performing sellers

  • Continuously improve messaging, assets, and enablement programs

Qualifications:
  • 5+ years of experience in product marketing, sales enablement, or solutions marketing

  • Experience working at a startup or growth-stage software / IT company

  • Experience with SaaS platforms or cloud-based services

  • Experience supporting sales teams selling into telecommunications providers, ISPs, or large enterprise technology buyers

  • Proven ability to translate technical capabilities into clear customer value

  • Experience creating sales enablement assets, partner kits, and training programs

  • Strong cross-functional collaboration skills

  • Excellent written and verbal communication skills

Preferred

  • Familiarity with broadband technologies, networking, WiFi, or telecom ecosystems

  • Experience enabling sales engineers or technical pre-sales teams

  • Experience supporting channel partners, OEMs, or ODM partners

  • Experience supporting global go-to-market teams

  • Experience in work-from-home first organizations

Working Model

  • US-based 

  • Travel as needed for sales meetings, partner events, or company gatherings (<20%).

We are unable to offer sponsorship at this time. Total Compensation package would include: anticipated base compensation range of $151,146 - $173,318 + bonus + equity + benefits. Benefits include: a 401k plan and a company match, basic life insurance plus unparalleled health, dental, vision and other benefits and perks. Please see here for more details. An employee’s base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting.
#RemoteWork #LI-Remote #WorkFromHome #RemoteJob #WFH

About Plume

As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM. 

Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.  

Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

Skills Required

  • 5+ years of experience in product marketing, sales enablement, or solutions marketing
  • Experience working at a startup or growth-stage software / IT company
  • Experience with SaaS platforms or cloud-based services
  • Experience supporting sales teams selling into telecommunications providers, ISPs, or large enterprise technology buyers
  • Proven ability to translate technical capabilities into clear customer value
  • Experience creating sales enablement assets, partner kits, and training programs
  • Strong cross-functional collaboration skills
  • Excellent written and verbal communication skills
  • Familiarity with broadband technologies, networking, WiFi, or telecom ecosystems
  • Experience enabling sales engineers or technical pre-sales teams
  • Experience supporting channel partners, OEMs, or ODM partners
  • Experience supporting global go-to-market teams
  • Experience in work-from-home first organizations
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The Company
HQ: Palo Alto, CA
611 Employees
Year Founded: 2015

What We Do

The world’s first SaaS experience platform for Communications Service Providers. At Plume, we believe that technology isn't about moving faster. It's about making moments better. Which is why we've brought relentless focus to understanding the digital lifestyles people want to live, the spaces where they play out, and innovating ways to make digital experiences blossom. As the only open and hardware-independent solution, Plume enables the rapid delivery of new services for connected homes, small business, and beyond at massive scale. For residential subscribers, Plume delivers self-optimizing WiFi, cyber-security, access controls, and more. Our purpose-built suite of smart services turns small business networks into fully connected, business intelligence platforms. And Service Providers get robust back-end applications for unprecedented visibility and support. Our goal is simple: to keep you in the flow with any experiences you turn on. And to help you fill the spaces that matter to you with all kinds of wonderful. With a bias for action and love for breaking molds, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We constantly challenge ourselves to think in ways that other companies don't, and work to do what should be done (rather than what can). It’s how we've assembled a team of world-class engineers, thinkers, and doers. And it’s how we’re reinventing what’s possible every day. We believe that the core competitive advantage in the over-the-top era resides in the ability to create new services at high cadence, deploy them at massive scale, and to orchestrate through a common data set. Our flexible, cloud-controlled platform paired with an open-source software stack decouples service creation and delivery from dependence on proprietary hardware.

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