Senior Employee Relations Specialist

Posted 2 Days Ago
Be an Early Applicant
Camden, NJ
In-Office
80K-115K Annually
Senior level
Food
The Role
The Senior Employee Relations Specialist provides expert consultation on complex employee relations issues, ensures compliance with policies, and leverages data for improvement. The role involves case management, employee coaching, and program support.
Summary Generated by Built In

Since 1869, we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Cape Cod, Chunky, Goldfish, Kettle Brand, Lance, Late July, Pacific Foods, Pepperidge Farm, Prego, Pace, Rao’s Homemade, Snack Factory, Snyder’s of Hanover. Swanson, and V8. 

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

  • Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
  • Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
  • Campbell’s offers unlimited sick time along with paid time off and holiday pay.
  • If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
  • Giving back to the communities where our employees work and live is very important to Campbell’s.   Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.
  • Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here…

The Senior Employee Relations Specialist is an Employee Relations (ER) expert responsible for high-level consultation and support on a wide variety of complex employee relations matters. This role requires demonstrated expertise, adaptability, and a track record of increasing responsibility. The Specialist partners with managers and employees across functions and geographies, ensuring fair, consistent, and legally compliant outcomes that support a positive workplace culture. This is a dynamic, evolving space, ideal for an ER professional seeking to deepen expertise and grow into broader responsibilities.

Reports to Manager, Employee Relations. This role is part of an Employee Relations Center of Excellence.

What you will do…

Consultation, Case Management & Compliance

• Serve as a subject matter expert and trusted advisor on complex ER issues as a part of an Employee Relations Center of Excellence including:

o Performance improvement plans (PIPs)

o Corrective action and disciplinary processes

o Salaried and hourly employee relations matters

o Workplace investigations (including hotline integrity complaints)

o Conflict resolution and mediation

o Manager coaching and support

o Exit interviews and insights

• Consult with leaders and People & Culture business partners to assess, investigate, and resolve ER cases, ensuring alignment with company policies, values, and legal requirements.

• Oversee and support compliance-related activities, including EEO reporting and other regulatory requirements.

• Oversee and support implementation of reasonable suspicion protocol at WHQ.

• Maintain accurate, confidential records of ER cases, investigations, and compliance documentation.

Data, Analytics & Continuous Improvement

• Leverage data and analytics to identify ER trends, assess risk, and inform strategic recommendations.

• Develop and deliver clear, compelling data storytelling to influence decision-making and drive continuous improvement in ER practices.

• Contribute to ER metrics such as case resolution time, consistency, and compliance.

Stakeholder Engagement & Program Support

• Build strong relationships and credibility with stakeholders at all levels, using excellent interpersonal and communication skills to influence outcomes and drive alignment.

• Support the development and implementation of ER programs, tools, and resources to advance the company's ER strategy.

• Provide guidance and training to managers on ER best practices, policy interpretation, and effective conflict management.

• Demonstrate ongoing professional growth and readiness for increased responsibility within the ER function.

Core Competencies & Behaviors

• Influence and relationship building

• Sound judgment, confidentiality and discretion

• Ability to navigate ambiguity and manage complex situations

• Strong communication, facilitation, and coaching skills

• Adaptability, resilience, and comfort navigating organizational change

Technology & Tools

• Proficient with HRIS, case management systems, and emerging technology (including AI-driven tools) for data analysis and process improvement

• Experience with data visualization, reporting, and/or dashboard tools preferred

• Proficient with collaboration tools such as Microsoft Teams and SharePoint

What you bring to the table…

• Bachelor's degree in Human Resources, Business Administration, or related field required

• Minimum 5 years of progressive experience in Employee Relations or HR, with evidence of handling complex ER matters

• Proven ability to analyze ER data, identify actionable insights, and present findings to diverse audiences

• Exceptional interpersonal, stakeholder management, and influencing skills; able to build trust and drive alignment across all levels of the organization

• Strong strategic thinking, analytical, and problem-solving skills

• Excellent communication, facilitation, and coaching abilities

• Ability to work independently, prioritize effectively, and manage sensitive situations with discretion

• Willingness to work on-site at CHQ; up to 5% travel may be required

It would be nice if you have…

JD or advanced degree preferred

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between 

$80,100-$115,100

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

Top Skills

Case Management Systems
Hris
Microsoft Teams
Sharepoint
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The Company
HQ: Camden, NJ
0 Employees
Year Founded: 1869

What We Do

We’re here to serve you in your mission to delight guests, because we believe great food can enrich lives. It’s why we’re committed to serving products your guests trust. And why we’re always innovating to make sure we deliver not just on the needs of today but tomorrow as well.

We began serving people nearly 150 years ago, when we were founded on a mission to bring good, nutritious food to the many. We’re still committed to that mission today.

Campbell’s Foodservice. Made to Serve®.

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