Senior Employee Relations Manager

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

ABOUT VANTAGE DATA CENTERS

• Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. Vantage Data Centers power, cools, protects, and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across six markets in North America and six markets in Europe, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands. Vantage’s business is growing exponentially, through a combination of greenfield market expansion and acquisitions across North America and Europe.

DEPARTMENT

• The EMEA People & Culture function consists of 7 colleagues including the VP HR EMEA who leads the function. As a part of Vantage’s growth strategy, the P&C EMEA function is undergoing transformation to enable the business to scale and grow across EMEA. The total headcount in EMEA is currently 1191 split between permanent & contingent workers, which is expected to increase over the next few years.

POSITION OVERVIEW

• The role is a crucial part of the People & Culture function, EMEA. This role will interface with the Senior Human Resources Manager, HR Generalist and stakeholders/business leaders. This role is crucial for maintaining a harmonious workplace and ensuring that the company’s values and policies are upheld in all employee interactions. This role will oversee the relationship between the legislation & the organisation, the organisation and its employees.

ESSENTIAL JOB FUNCTIONS & DUTIES

• Own the execution of initiatives in location(s) in line with the employment legislation and any changes to the legislation.
• Identify gaps in compliance to rectify these, by collaborating with the SHRM & Director People Transformation.
• Identify risks and work with the Director of People Transformation on a plan to mitigate risks.
• Identify gaps in leaders/line managers knowledge to upskill them, by collaborating with Director People Transformation and L&D to prepare L&D interventions. Conduct a review of the existing/open cases & lead on the process to close these.
• Lead cases related to disputes, conflict or other employee relations scenarios by being the first point of contact.
• Work with leaders to coach, support & guide them through scenarios related to conduct, capability & performance management.
• Serve as a trusted advisor to business leaders, developing close working relationships and providing guidance on a range of complex employee relations (ER) issues.
• Lead the end-to-end management of ER cases including high-risk complex ER cases, ensuring alignment with company policies and legal requirements.
• Proactively identify and address potential employee relations challenges, analyzing risks and impacts on the individual, team, and wider business.
• Develop and implement ER programs, policies, and procedures that promote a positive work environment.
• Handle employee grievances, conflicts, and complaints, ensuring fair and consistent resolution.
• Advise on people change programs, such as reorganizations, redundancies, and performance management initiatives.
• Maintain accurate management information systems to enable regular reporting and identification of trends.
• Increase visibility of ER in the business by holding briefings and updates with business leader

JOB REQUIREMENTS

• Strong understanding of employment law and HR policies.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive matters with discretion and empathy.
• Analytical skills to assess risks and make informed decisions.
• Leadership skills to guide and mentor ER team members.
• Proven experience in employee relations or a similar HR role.
• Experience managing complex ER cases and advising senior management
• Experience of proactively embedding legislation changes/requirements in the organisation
• Experience of partnering with L&D function to create learning interventions for upskilling leaders/line managers
• A master's degree in human resources, business administration, or a related field is typically required.

• Additional certifications in HR or employment law may be beneficial. We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations. Regardless of where you are working, technology to work effectively is provided on or in advance of your first day of employment. Throughout the year, the advantages of being part of the Vantage team are evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

• Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.